Customer Service Representative Jobs in Russellton, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Freedom, PA (19 miles from Russellton, PA)
- 3 days ago
- Freedom, PA (19 miles from Russellton, PA)
- 3 days ago
Req ID: 459832 Address: 1011 New Castle Road Slippery Rock, PA, 16057 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Pittsburgh, PA (17 miles from Russellton, PA)
- 8 days ago
- Pittsburgh, PA (17 miles from Russellton, PA)
- 8 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Lead Airport Agent - Customer Service
- Pittsburgh, PA (17 miles from Russellton, PA)
- 4 hours ago
- Pittsburgh, PA (17 miles from Russellton, PA)
- 4 hours ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Customer Service Representative
- Penn Hills, PA (10 miles from Russellton, PA)
- 13 hours ago
- Penn Hills, PA (10 miles from Russellton, PA)
- 13 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Warrendale, PA (13 miles from Russellton, PA)
- 13 hours ago
- Warrendale, PA (13 miles from Russellton, PA)
- 13 hours ago
Whats a typical day as a Customer Service Representative? Youll be: Providing world-class client service to ensure customer satisfaction....
- Murrysville, PA (14 miles from Russellton, PA)
- 13 hours ago
- Murrysville, PA (14 miles from Russellton, PA)
- 13 hours ago
Preferred Minimum 1-3 years of Customer Service or Call Center experience; experience working in a corporate environment Preferred Skills: Data Analysis & Interpretation Root Cause Analysis (RCA) Troubleshooting...
Sales & Customer Service Associate
- Wexford, PA (12 miles from Russellton, PA)
- 14 hours ago
- Wexford, PA (12 miles from Russellton, PA)
- 14 hours ago
Overview Where Better Careers Begin!Massage Envy Wexford |1500 Village Run Rd Ste 312 Wexford, Pa 15090 Do you have a passion for helping others? At the Massage Envy Wexford franchise, we support...
Customer Service Associate - Morning Shift
- Pleasant Hills, PA (19 miles from Russellton, PA)
- 14 hours ago
- Pleasant Hills, PA (19 miles from Russellton, PA)
- 14 hours ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative
- Wexford, PA (12 miles from Russellton, PA)
- 1 day ago
- Wexford, PA (12 miles from Russellton, PA)
- 1 day ago
Dealership: L0289 Baierl Chevrolet Baierl Chevrolet Customer Service Representative Responsibilities : Receive payments made by cash, checks, credit card receipts, EFTs and issue payment receipts Process...
Customer Service Representative - Patient Registration
- Pittsburgh, PA (17 miles from Russellton, PA)
- 1 day ago
- Pittsburgh, PA (17 miles from Russellton, PA)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Experience Representative
- Coraopolis, PA (19 miles from Russellton, PA)
- 1 day ago
- Coraopolis, PA (19 miles from Russellton, PA)
- 1 day ago
Overview Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR) at The Pittsburgh International Airport! This is a great opportunity to work with a...
Customer Account Representative
- Mc Kees Rocks, PA (17 miles from Russellton, PA)
- 1 day ago
- Mc Kees Rocks, PA (17 miles from Russellton, PA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Rep (Behavioral Health) - Various Schedules Available
- Pittsburgh, PA (17 miles from Russellton, PA)
- 2 days ago
- Pittsburgh, PA (17 miles from Russellton, PA)
- 2 days ago
The ideal candidate for this position will have previous call center experience, while excellent communication and interpersonal skills are vital to the role....
Customer Service Representative
- Pittsburgh, PA (17 miles from Russellton, PA)
- 2 days ago
- Pittsburgh, PA (17 miles from Russellton, PA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Customer Service Center
- Pittsburgh, PA (17 miles from Russellton, PA)
- 2 days ago
- Pittsburgh, PA (17 miles from Russellton, PA)
- 2 days ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Russellton, PA
Highest Education Level
Customer Service Representatives in Russellton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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