Customer Service Representative Jobs in Rockwood, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(09070) - 232 Country Side Plaza
- Mount Pleasant, PA (22 miles from Rockwood, PA)
- 3 days ago
- Mount Pleasant, PA (22 miles from Rockwood, PA)
- 3 days ago
Looking for customer service representatives who are driven and have a positive attitude....
General Office / Customer Service / Billing Assistant, Markleysburg, PA
- Markleysburg, PA (16 miles from Rockwood, PA)
- 14 days ago
- Markleysburg, PA (16 miles from Rockwood, PA)
- 14 days ago
Woodford Oil Company, 5103 National Pike, Markleysburg, PA 15459 has an immediate opening for a General Office / Customer Service / Billing Assistant. The Ideal candidate will b e a hard-working...
Customer Service Representative
- Somerset, PA (9 miles from Rockwood, PA)
- 14 days ago
- Somerset, PA (9 miles from Rockwood, PA)
- 14 days ago
Store 2743054: 1604 North Center Avenue, Somerset, Pennsylvania 15501 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Ligonier, PA (23 miles from Rockwood, PA)
- 14 days ago
- Ligonier, PA (23 miles from Rockwood, PA)
- 14 days ago
Store 2743256: 215 South Market Street, Ligonier, Pennsylvania 15658 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Bilingual Customer Service Specialist (Spanish)
- Mount Pleasant, PA (22 miles from Rockwood, PA)
- 15 days ago
- Mount Pleasant, PA (22 miles from Rockwood, PA)
- 15 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Friendsville, MD (21 miles from Rockwood, PA)
- 15 days ago
- Friendsville, MD (21 miles from Rockwood, PA)
- 15 days ago
Service Representatives; ability to lift approximately fifty (50) lbs. of coin; visual and auditory skills....
Customer Account Representative
- Connellsville, PA (20 miles from Rockwood, PA)
- 30+ days ago
- Connellsville, PA (20 miles from Rockwood, PA)
- 30+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service/Account Liaison
- Connellsville, PA (20 miles from Rockwood, PA)
- 45+ days ago
- Connellsville, PA (20 miles from Rockwood, PA)
- 45+ days ago
We are seeking an Account Liaison for our Connellsville PA facility. This position requires extensive contact with our customers and all internal areas of the company to ensure the accurate and...
- Meyersdale, PA (12 miles from Rockwood, PA)
- 45+ days ago
- Meyersdale, PA (12 miles from Rockwood, PA)
- 45+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 250058 Address: USA-PA-Meyersdale-7280 Mason Dixon Hwy Store Code: Store 02195 FRONT END (7230714) Food Lion has been providing an...
Crew Member: Customer Service / Cashier
- Somerset, PA (9 miles from Rockwood, PA)
- 60+ days ago
- Somerset, PA (9 miles from Rockwood, PA)
- 60+ days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Customer Service Representative - Patient Registration
- Meyersdale, PA (12 miles from Rockwood, PA)
- 90+ days ago
- Meyersdale, PA (12 miles from Rockwood, PA)
- 90+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Meyersdale, PA (12 miles from Rockwood, PA)
- 90+ days ago
- Meyersdale, PA (12 miles from Rockwood, PA)
- 90+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Rockwood, PA
Moving to Rockwood, PA? Find some basic demographic data about Rockwood, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rockwood, PA
Highest Education Level
Customer Service Representatives in Rockwood, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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