Customer Service Representative Jobs in Rock Glen, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- Pottsville, PA (19 miles from Rock Glen, PA)
- 1 day ago
- Pottsville, PA (19 miles from Rock Glen, PA)
- 1 day ago
Pottsville, PA 1 DAYS AGO 21585756 Summary Pottsville, PA $16.15 - $16.15 per Hour 1 Years Experience High school graduate or equivalency certificate (GED) No Commisssion 40.00 hours per week /...
Customer Service Representative - Work From Home
- Hazleton, PA (9 miles from Rock Glen, PA)
- 1 day ago
- Hazleton, PA (9 miles from Rock Glen, PA)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Minersville, PA (18 miles from Rock Glen, PA)
- 3 days ago
- Minersville, PA (18 miles from Rock Glen, PA)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Casual Customer Care Representative $17 hourly
- Wilkes Barre, PA (24 miles from Rock Glen, PA)
- 3 days ago
- Wilkes Barre, PA (24 miles from Rock Glen, PA)
- 3 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Wilkes Barre, PA (24 miles from Rock Glen, PA)
- 3 days ago
- Wilkes Barre, PA (24 miles from Rock Glen, PA)
- 3 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
- Wilkes Barre, PA (24 miles from Rock Glen, PA)
- 5 days ago
- Wilkes Barre, PA (24 miles from Rock Glen, PA)
- 5 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Agent, Admin (Clerk)- 2nd Shift
- Hazle Township, PA (7 miles from Rock Glen, PA)
- 5 days ago
- Hazle Township, PA (7 miles from Rock Glen, PA)
- 5 days ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Customer Service Rep(04752) - 300 Terry Reiley Way
- Pottsville, PA (19 miles from Rock Glen, PA)
- 7 days ago
- Pottsville, PA (19 miles from Rock Glen, PA)
- 7 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Account Representative
- Bloomsburg, PA (15 miles from Rock Glen, PA)
- 11 days ago
- Bloomsburg, PA (15 miles from Rock Glen, PA)
- 11 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(04737) - S Mountain Blvd #2 Mountain Top
- Mountain Top, PA (16 miles from Rock Glen, PA)
- 13 days ago
- Mountain Top, PA (16 miles from Rock Glen, PA)
- 13 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
- Hazle Township, PA (9 miles from Rock Glen, PA)
- 24 days ago
- Hazle Township, PA (9 miles from Rock Glen, PA)
- 24 days ago
Customer Care Representative 3.0 3.0 out of 5 stars Hazle Township, PA Position: Customer Care Representative Schedule: Monday to Thursday | 8:00 AM - 4:30 PM Pay Rate: $23-$25/hour - based on...
Insurance Customer Service Representative
- Wilkes Barre, PA (24 miles from Rock Glen, PA)
- 24 days ago
- Wilkes Barre, PA (24 miles from Rock Glen, PA)
- 24 days ago
As experts in protecting what matters most to businesses and individuals, were looking to bring on our next Account Coordinator to support our Commercial Lines department and deliver exceptional...
- Tamaqua, PA (15 miles from Rock Glen, PA)
- 25 days ago
- Tamaqua, PA (15 miles from Rock Glen, PA)
- 25 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Retail Customer Service Cashier
- Mifflinville, PA (8 miles from Rock Glen, PA)
- 26 days ago
- Mifflinville, PA (8 miles from Rock Glen, PA)
- 26 days ago
Req ID: 459441 Address: 440 W. 3rd Mifflinville, PA, 18631 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Licensed Customer Service Representative
- Wilkes Barre, PA (24 miles from Rock Glen, PA)
- 28 days ago
- Wilkes Barre, PA (24 miles from Rock Glen, PA)
- 28 days ago
Maintaining industry leading service standards by providing prompt service and one call resolution.Availability and dependability to multitask between systems and job duties such as documentation,...
Demographic Data for Rock Glen, PA
Moving to Rock Glen, PA? Find some basic demographic data about Rock Glen, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Rock Glen, PA
Highest Education Level
Customer Service Representatives in Rock Glen, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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