Customer Service Representative Jobs in Riegelsville, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative $16 hourly
- Quakertown, PA (8 miles from Riegelsville, PA)
- 7 hours ago
- Quakertown, PA (8 miles from Riegelsville, PA)
- 7 hours ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Customer Service Representative - Work From Home
- Doylestown, PA (18 miles from Riegelsville, PA)
- 12 hours ago
- Doylestown, PA (18 miles from Riegelsville, PA)
- 12 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkVeterinary Client Service Representative
- Washington, NJ (17 miles from Riegelsville, PA)
- 1 day ago
- Washington, NJ (17 miles from Riegelsville, PA)
- 1 day ago
Primary Job Responsibilities: Responsible for ensuring great client service during all interactions Answering high volume calls and prioritizing importance of calls Monitor client flow from check-in...
Customer Service Representative
- Chalfont, PA (19 miles from Riegelsville, PA)
- 1 day ago
- Chalfont, PA (19 miles from Riegelsville, PA)
- 1 day ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
- Danboro, PA (15 miles from Riegelsville, PA)
- 1 day ago
- Danboro, PA (15 miles from Riegelsville, PA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Allentown, PA (12 miles from Riegelsville, PA)
- 1 day ago
- Allentown, PA (12 miles from Riegelsville, PA)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Representative - Commercial Business
- Coopersburg, PA (8 miles from Riegelsville, PA)
- 1 day ago
- Coopersburg, PA (8 miles from Riegelsville, PA)
- 1 day ago
Overview Lutron has an exciting opportunity on our Customer Service Team – Commercial Business at our Global Headquarters in Coopersburg, PA. This role offers a unique chance to gain hands-on...
- Allentown, PA (12 miles from Riegelsville, PA)
- 2 days ago
- Allentown, PA (12 miles from Riegelsville, PA)
- 2 days ago
Allentown, PA 2 DAYS AGO 21572609 Summary Allentown, PA Competitive Salary 3 Years Experience Bachelor's degree No Commisssion 40.00 hours per week / Day Shift /Full-Time Description Reference #:...
Customer Service Representative
- Pen Argyl, PA (19 miles from Riegelsville, PA)
- 2 days ago
- Pen Argyl, PA (19 miles from Riegelsville, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Sales and Customer Relations Specialist
- Mount Bethel, PA (24 miles from Riegelsville, PA)
- 2 days ago
- Mount Bethel, PA (24 miles from Riegelsville, PA)
- 2 days ago
Benefits: Bonus based on performance Flexible schedule Paid time off Training & development Lawn Doctor is seeking a dependable, detail-oriented, and customer-focused individual to join our team...
- Quakertown, PA (8 miles from Riegelsville, PA)
- 2 days ago
- Quakertown, PA (8 miles from Riegelsville, PA)
- 2 days ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...
Customer Service Rep(04794) - 155 Mickley Road
- Whitehall, PA (15 miles from Riegelsville, PA)
- 3 days ago
- Whitehall, PA (15 miles from Riegelsville, PA)
- 3 days ago
Customer Service Rep(04794) - 155 Mickley Road Domino's Franchise - 3.4 Whitehall Township, PA Job Details Full-time Estimated: $20.3K - $26.4K a year 11 hours ago Qualifications Writing skills...
- Allentown, PA (12 miles from Riegelsville, PA)
- 3 days ago
- Allentown, PA (12 miles from Riegelsville, PA)
- 3 days ago
This role focuses on achieving a one call resolution and ensures a personalized experience such that the customer wants to continue to use HNL Lab Medicine as their laboratory of choice....
- Nazareth, PA (13 miles from Riegelsville, PA)
- 3 days ago
- Nazareth, PA (13 miles from Riegelsville, PA)
- 3 days ago
Location: Rochester, NY (US) andNazareth, PA (US) Job ID: 38954 Our Customer Service Representatives are responsible for the whole process of customer orders from the incoming to the delivery (order...
- Bath, PA (16 miles from Riegelsville, PA)
- 4 days ago
- Bath, PA (16 miles from Riegelsville, PA)
- 4 days ago
Company: TIME Manufacturing Company Position: Customer Service Support Position reports to: Director of North American Customer Service Location: Westlake, TX (on-site, this is not remote)...
Demographic Data for Riegelsville, PA
Moving to Riegelsville, PA? Find some basic demographic data about Riegelsville, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Riegelsville, PA
Highest Education Level
Customer Service Representatives in Riegelsville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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