Customer Service Representative Jobs in Reeders, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 27 Jobs

Customer Service Representative - Work From Home

  • Stroudsburg, PA (4 miles from Reeders, PA)
  • 21 hours ago
  • Stroudsburg, PA (4 miles from Reeders, PA)
  • 21 hours ago

FT Customer Service Representative - Work From Home Location: Stroudsburg [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...

Remote Work

Veterinary Client Service Representative

  • Washington, NJ (24 miles from Reeders, PA)
  • 1 day ago
  • Washington, NJ (24 miles from Reeders, PA)
  • 1 day ago

Primary Job Responsibilities: Responsible for ensuring great client service during all interactions Answering high volume calls and prioritizing importance of calls Monitor client flow from check-in...

Customer Service Associate

  • Marshalls Creek, PA (10 miles from Reeders, PA)
  • 1 day ago
  • Marshalls Creek, PA (10 miles from Reeders, PA)
  • 1 day ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...

Customer Service Representative

  • Pen Argyl, PA (12 miles from Reeders, PA)
  • 2 days ago
  • Pen Argyl, PA (12 miles from Reeders, PA)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Sales and Customer Relations Specialist

  • Mount Bethel, PA (14 miles from Reeders, PA)
  • 2 days ago
  • Mount Bethel, PA (14 miles from Reeders, PA)
  • 2 days ago

Benefits: Bonus based on performance Flexible schedule Paid time off Training & development Lawn Doctor is seeking a dependable, detail-oriented, and customer-focused individual to join our team...

Customer Service Specialist

  • Nazareth, PA (18 miles from Reeders, PA)
  • 3 days ago
  • Nazareth, PA (18 miles from Reeders, PA)
  • 3 days ago

Location: Rochester, NY (US) andNazareth, PA (US) Job ID: 38954 Our Customer Service Representatives are responsible for the whole process of customer orders from the incoming to the delivery (order...

Customer Service

  • Bath, PA (18 miles from Reeders, PA)
  • 4 days ago
  • Bath, PA (18 miles from Reeders, PA)
  • 4 days ago

Company: TIME Manufacturing Company Position: Customer Service Support Position reports to: Director of North American Customer Service Location: Westlake, TX (on-site, this is not remote)...

Customer Service Rep(04562) - 5051 Route 42

  • Washington, NJ (24 miles from Reeders, PA)
  • 5 days ago
  • Washington, NJ (24 miles from Reeders, PA)
  • 5 days ago

The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function

Customer Service Rep (04069) - 1341 Blue Valley Dr

  • Bangor, PA (14 miles from Reeders, PA)
  • 5 days ago
  • Bangor, PA (14 miles from Reeders, PA)
  • 5 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(04788) - 330 Larry Holmes Dr.

  • Easton, PA (20 miles from Reeders, PA)
  • 5 days ago
  • Easton, PA (20 miles from Reeders, PA)
  • 5 days ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service Representative - Bilingual

  • Slatington, PA (24 miles from Reeders, PA)
  • 10 days ago
  • Slatington, PA (24 miles from Reeders, PA)
  • 10 days ago

Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...

Senior Customer Service Representative, Floating

  • Stroudsburg, PA (4 miles from Reeders, PA)
  • 16 days ago
  • Stroudsburg, PA (4 miles from Reeders, PA)
  • 16 days ago

Performs various clerical and administrative functions related to opening customer accounts. Explain banking services available to prospective customers and assist them in preparing forms. Ensure...

Customer Service Representative

  • Slatington, PA (24 miles from Reeders, PA)
  • 17 days ago
  • Slatington, PA (24 miles from Reeders, PA)
  • 17 days ago

Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...

Customer Service Representative

  • Washington, NJ (24 miles from Reeders, PA)
  • 17 days ago
  • Washington, NJ (24 miles from Reeders, PA)
  • 17 days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

ULINE- Call Center Representative

  • Walnutport, PA (21 miles from Reeders, PA)
  • 30+ days ago
  • Walnutport, PA (21 miles from Reeders, PA)
  • 30+ days ago

Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Reeders, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Reeders, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Reeders, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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