Customer Service Representative Jobs in Prospect, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (CSR) Tier 1
- New Castle, PA (12 miles from Prospect, PA)
- 7 hours ago
- New Castle, PA (12 miles from Prospect, PA)
- 7 hours ago
General information Job Posting Title Customer Service Representative (CSR) Tier 1 Date Thursday, May 22, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements...
Customer Service Representative (CSR) - Background Clearance Investigations
- New Castle, PA (12 miles from Prospect, PA)
- 7 hours ago
- New Castle, PA (12 miles from Prospect, PA)
- 7 hours ago
General information Job Posting Title Customer Service Representative (CSR) - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time...
Customer Service Representative - Work From Home
- Gibsonia, PA (19 miles from Prospect, PA)
- 16 hours ago
- Gibsonia, PA (19 miles from Prospect, PA)
- 16 hours ago
FT Customer Service Representative - Work From Home Location: Gibsonia [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkCustomer Service - Amazon Hiring Now!
- Wexford, PA (19 miles from Prospect, PA)
- 1 day ago
- Wexford, PA (19 miles from Prospect, PA)
- 1 day ago
Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...
Bilingual Customer Service Specialist (Spanish)
- New Castle, PA (12 miles from Prospect, PA)
- 1 day ago
- New Castle, PA (12 miles from Prospect, PA)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist (Spanish)
- New Castle, PA (12 miles from Prospect, PA)
- 1 day ago
- New Castle, PA (12 miles from Prospect, PA)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Russellton, PA (23 miles from Prospect, PA)
- 2 days ago
- Russellton, PA (23 miles from Prospect, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Warrendale, PA (16 miles from Prospect, PA)
- 2 days ago
- Warrendale, PA (16 miles from Prospect, PA)
- 2 days ago
Whats a typical day as a Customer Service Representative? Youll be: Providing world-class client service to ensure customer satisfaction....
Customer Service Representative - Data Specialist
- New Castle, PA (12 miles from Prospect, PA)
- 2 days ago
- New Castle, PA (12 miles from Prospect, PA)
- 2 days ago
20 hours per week, including at least 1 evening per week and alternating Saturdays. Entry $11,631.75 per year ($11.93/hr). Benefits include 457(b) plan, continuing education reimbursement,...
Sales & Customer Service Associate
- Wexford, PA (19 miles from Prospect, PA)
- 2 days ago
- Wexford, PA (19 miles from Prospect, PA)
- 2 days ago
Overview Where Better Careers Begin!Massage Envy Wexford |1500 Village Run Rd Ste 312 Wexford, Pa 15090 Do you have a passion for helping others? At the Massage Envy Wexford franchise, we support...
Customer Service Representative
- Wexford, PA (19 miles from Prospect, PA)
- 2 days ago
- Wexford, PA (19 miles from Prospect, PA)
- 2 days ago
Dealership: L0289 Baierl Chevrolet Baierl Chevrolet Customer Service Representative Responsibilities : Receive payments made by cash, checks, credit card receipts, EFTs and issue payment receipts Process...
Night Shift Closers: Customer Service / Cashier
- Beaver Falls, PA (17 miles from Prospect, PA)
- 2 days ago
- Beaver Falls, PA (17 miles from Prospect, PA)
- 2 days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
Butler Early Morning Customer Service
- Butler, PA (7 miles from Prospect, PA)
- 5 days ago
- Butler, PA (7 miles from Prospect, PA)
- 5 days ago
Early Morning Shift Crew Member Position Type: Part-Time/Full-Time Shift: Opening Shift, Starting at 4:00 AM Salary: $13.50 per hour Benefits: Free Meals Free Uniforms World-Class Training Paid...
- Butler, PA (7 miles from Prospect, PA)
- 5 days ago
- Butler, PA (7 miles from Prospect, PA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Self Storage Manager
- Mars, PA (14 miles from Prospect, PA)
- 7 days ago
- Mars, PA (14 miles from Prospect, PA)
- 7 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Demographic Data for Prospect, PA
Moving to Prospect, PA? Find some basic demographic data about Prospect, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Prospect, PA
Highest Education Level
Customer Service Representatives in Prospect, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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