Customer Service Representative Jobs in Point Pleasant, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Office Administrator / Customer Service Specialist
- Winter Walking
- Horsham, PA (16 miles from Point Pleasant, PA)
- 8 days ago
- Winter Walking
- Horsham, PA (16 miles from Point Pleasant, PA)
- 8 days ago
Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...
Customer Service Representative $16 hourly
- Quakertown, PA (13 miles from Point Pleasant, PA)
- 5 hours ago
- Quakertown, PA (13 miles from Point Pleasant, PA)
- 5 hours ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Customer Service Representative - Work From Home
- Langhorne, PA (19 miles from Point Pleasant, PA)
- 11 hours ago
- Langhorne, PA (19 miles from Point Pleasant, PA)
- 11 hours ago
FT Customer Service Representative - Work From Home Location: Langhorne [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkRemote - Client Services Associate
- Bensalem, PA (23 miles from Point Pleasant, PA)
- 23 hours ago
- Bensalem, PA (23 miles from Point Pleasant, PA)
- 23 hours ago
Remote - Client Services Associate AO Garcia Agency Bensalem, Pennsylvania, United States, 19020 4 days ago Quick Job type Full-time Remote Quick Job description Experience in our industry is not...
Remote WorkVeterinary Client Service Representative
- Washington, NJ (23 miles from Point Pleasant, PA)
- 1 day ago
- Washington, NJ (23 miles from Point Pleasant, PA)
- 1 day ago
Primary Job Responsibilities: Responsible for ensuring great client service during all interactions Answering high volume calls and prioritizing importance of calls Monitor client flow from check-in...
Representative II, Customer Service Ops
- Trenton, NJ (22 miles from Point Pleasant, PA)
- 1 day ago
- Trenton, NJ (22 miles from Point Pleasant, PA)
- 1 day ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Customer Service Representative
- Chalfont, PA (12 miles from Point Pleasant, PA)
- 1 day ago
- Chalfont, PA (12 miles from Point Pleasant, PA)
- 1 day ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
- Danboro, PA (5 miles from Point Pleasant, PA)
- 1 day ago
- Danboro, PA (5 miles from Point Pleasant, PA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Allentown, PA (24 miles from Point Pleasant, PA)
- 1 day ago
- Allentown, PA (24 miles from Point Pleasant, PA)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Newtown, PA (12 miles from Point Pleasant, PA)
- 1 day ago
- Newtown, PA (12 miles from Point Pleasant, PA)
- 1 day ago
Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we...
Customer Service Representative
- Fort Washington, PA (21 miles from Point Pleasant, PA)
- 1 day ago
- Fort Washington, PA (21 miles from Point Pleasant, PA)
- 1 day ago
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering...
- Levittown, PA (21 miles from Point Pleasant, PA)
- 1 day ago
- Levittown, PA (21 miles from Point Pleasant, PA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Commercial Business
- Coopersburg, PA (17 miles from Point Pleasant, PA)
- 1 day ago
- Coopersburg, PA (17 miles from Point Pleasant, PA)
- 1 day ago
Overview Lutron has an exciting opportunity on our Customer Service Team – Commercial Business at our Global Headquarters in Coopersburg, PA. This role offers a unique chance to gain hands-on...
Customer Service Representative-10:00 AM - 6:30 PM
- Trenton, NJ (22 miles from Point Pleasant, PA)
- 2 days ago
- Trenton, NJ (22 miles from Point Pleasant, PA)
- 2 days ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
- Allentown, PA (24 miles from Point Pleasant, PA)
- 2 days ago
- Allentown, PA (24 miles from Point Pleasant, PA)
- 2 days ago
Allentown, PA 2 DAYS AGO 21572609 Summary Allentown, PA Competitive Salary 3 Years Experience Bachelor's degree No Commisssion 40.00 hours per week / Day Shift /Full-Time Description Reference #:...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Point Pleasant, PA
Highest Education Level
Customer Service Representatives in Point Pleasant, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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