Customer Service Representative Jobs in Pocono Summit, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Sales and Customer Relations Specialist
- Mount Bethel, PA (21 miles from Pocono Summit, PA)
- 4 hours ago
- Mount Bethel, PA (21 miles from Pocono Summit, PA)
- 4 hours ago
Benefits: Bonus based on performance Flexible schedule Paid time off Training & development Lawn Doctor is seeking a dependable, detail-oriented, and customer-focused individual to join our team...
- Nazareth, PA (24 miles from Pocono Summit, PA)
- 1 day ago
- Nazareth, PA (24 miles from Pocono Summit, PA)
- 1 day ago
Location: Rochester, NY (US) andNazareth, PA (US) Job ID: 38954 Our Customer Service Representatives are responsible for the whole process of customer orders from the incoming to the delivery (order...
- Bath, PA (23 miles from Pocono Summit, PA)
- 1 day ago
- Bath, PA (23 miles from Pocono Summit, PA)
- 1 day ago
Company: TIME Manufacturing Company Position: Customer Service Support Position reports to: Director of North American Customer Service Location: Westlake, TX (on-site, this is not remote)...
Customer Service Rep (04069) - 1341 Blue Valley Dr
- Bangor, PA (20 miles from Pocono Summit, PA)
- 2 days ago
- Bangor, PA (20 miles from Pocono Summit, PA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Blakeslee, PA (6 miles from Pocono Summit, PA)
- 9 days ago
- Blakeslee, PA (6 miles from Pocono Summit, PA)
- 9 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Customer Service Rep(04736) - 140 Laurel St
- Pittston, PA (22 miles from Pocono Summit, PA)
- 9 days ago
- Pittston, PA (22 miles from Pocono Summit, PA)
- 9 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Senior Customer Service Representative, Floating
- Stroudsburg, PA (11 miles from Pocono Summit, PA)
- 13 days ago
- Stroudsburg, PA (11 miles from Pocono Summit, PA)
- 13 days ago
Performs various clerical and administrative functions related to opening customer accounts. Explain banking services available to prospective customers and assist them in preparing forms. Ensure...
Customer Service Representative - Bilingual
- Walnutport, PA (24 miles from Pocono Summit, PA)
- 14 days ago
- Walnutport, PA (24 miles from Pocono Summit, PA)
- 14 days ago
Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Walnutport, PA (24 miles from Pocono Summit, PA)
- 24 days ago
- Walnutport, PA (24 miles from Pocono Summit, PA)
- 24 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
- Scranton, PA (24 miles from Pocono Summit, PA)
- 26 days ago
- Scranton, PA (24 miles from Pocono Summit, PA)
- 26 days ago
Department: Security Operations Center Location: Scranton, PA Commitment: Part-Time Workplace Type: Onsite Want to make a meaningful difference in people's lives while earning a competitive...
ULINE- Call Center Representative
- Walnutport, PA (24 miles from Pocono Summit, PA)
- 28 days ago
- Walnutport, PA (24 miles from Pocono Summit, PA)
- 28 days ago
Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...
Customer Service Delivery Advocate
- Moosic, PA (22 miles from Pocono Summit, PA)
- 30+ days ago
- Moosic, PA (22 miles from Pocono Summit, PA)
- 30+ days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Retail Customer Service Associate
- Scranton, PA (24 miles from Pocono Summit, PA)
- 30+ days ago
- Scranton, PA (24 miles from Pocono Summit, PA)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Medical Screener - Reception Technician (Customer Service)
- Wilkes Barre Township, PA (21 miles from Pocono Summit, PA)
- 45+ days ago
- Wilkes Barre Township, PA (21 miles from Pocono Summit, PA)
- 45+ days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Medical Screener - Reception Technician (Customer Service)
- Scranton, PA (24 miles from Pocono Summit, PA)
- 45+ days ago
- Scranton, PA (24 miles from Pocono Summit, PA)
- 45+ days ago
Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job...
Demographic Data for Pocono Summit, PA
Moving to Pocono Summit, PA? Find some basic demographic data about Pocono Summit, PA below.
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Salary for Customer Service Representative Jobs in Pocono Summit, PA
Highest Education Level
Customer Service Representatives in Pocono Summit, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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