Customer Service Representative Jobs in Pocono Pines, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Bath, PA (24 miles from Pocono Pines, PA)
- 10 hours ago
- Bath, PA (24 miles from Pocono Pines, PA)
- 10 hours ago
Company: TIME Manufacturing Company Position: Customer Service Support Position reports to: Director of North American Customer Service Location: Westlake, TX (on-site, this is not remote)...
- Wilkes Barre, PA (24 miles from Pocono Pines, PA)
- 12 hours ago
- Wilkes Barre, PA (24 miles from Pocono Pines, PA)
- 12 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep (04069) - 1341 Blue Valley Dr
- Bangor, PA (23 miles from Pocono Pines, PA)
- 1 day ago
- Bangor, PA (23 miles from Pocono Pines, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Pharmacy Customer Service Associate
- Scranton, PA (22 miles from Pocono Pines, PA)
- 5 days ago
- Scranton, PA (22 miles from Pocono Pines, PA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Blakeslee, PA (6 miles from Pocono Pines, PA)
- 8 days ago
- Blakeslee, PA (6 miles from Pocono Pines, PA)
- 8 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Retail Store Specialist (Customer Service/ Merchandising) - Part time
- Wilkes Barre, PA (24 miles from Pocono Pines, PA)
- 8 days ago
- Wilkes Barre, PA (24 miles from Pocono Pines, PA)
- 8 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $13.00-$14.25 an hour and...
Customer Service Rep(04883) - 405 S Main St
- Old Forge, PA (23 miles from Pocono Pines, PA)
- 8 days ago
- Old Forge, PA (23 miles from Pocono Pines, PA)
- 8 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04736) - 140 Laurel St
- Pittston, PA (19 miles from Pocono Pines, PA)
- 8 days ago
- Pittston, PA (19 miles from Pocono Pines, PA)
- 8 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Senior Customer Service Representative, Floating
- Stroudsburg, PA (13 miles from Pocono Pines, PA)
- 12 days ago
- Stroudsburg, PA (13 miles from Pocono Pines, PA)
- 12 days ago
Performs various clerical and administrative functions related to opening customer accounts. Explain banking services available to prospective customers and assist them in preparing forms. Ensure...
Customer Service Representative - Bilingual
- Walnutport, PA (24 miles from Pocono Pines, PA)
- 13 days ago
- Walnutport, PA (24 miles from Pocono Pines, PA)
- 13 days ago
Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...
Mgr., HRBP - Customer Service & Logistics
- Wilkes Barre, PA (24 miles from Pocono Pines, PA)
- 19 days ago
- Wilkes Barre, PA (24 miles from Pocono Pines, PA)
- 19 days ago
Job Description Are You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking. Make It Possible. Our employees are key ingredients to our success, and...
Insurance Customer Service Representative
- Wilkes Barre, PA (24 miles from Pocono Pines, PA)
- 20 days ago
- Wilkes Barre, PA (24 miles from Pocono Pines, PA)
- 20 days ago
As experts in protecting what matters most to businesses and individuals, were looking to bring on our next Account Coordinator to support our Commercial Lines department and deliver exceptional...
ULINE- Customer Service Representative
- Walnutport, PA (24 miles from Pocono Pines, PA)
- 23 days ago
- Walnutport, PA (24 miles from Pocono Pines, PA)
- 23 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
Licensed Customer Service Representative
- Wilkes Barre, PA (24 miles from Pocono Pines, PA)
- 23 days ago
- Wilkes Barre, PA (24 miles from Pocono Pines, PA)
- 23 days ago
Maintaining industry leading service standards by providing prompt service and one call resolution.Availability and dependability to multitask between systems and job duties such as documentation,...
Blood Collection Staff - Customer Service
- Ashley, PA (24 miles from Pocono Pines, PA)
- 24 days ago
- Ashley, PA (24 miles from Pocono Pines, PA)
- 24 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Demographic Data for Pocono Pines, PA
Moving to Pocono Pines, PA? Find some basic demographic data about Pocono Pines, PA below.
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Salary for Customer Service Representative Jobs in Pocono Pines, PA
Highest Education Level
Customer Service Representatives in Pocono Pines, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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