Customer Service Representative Jobs in Pittsburgh, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Advocate Vending Machine
- Carvana
- Bridgeville, PA (12 miles from Pittsburgh, PA)
- 12 hours ago
- Bridgeville, PA (12 miles from Pittsburgh, PA)
- 12 hours ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
In Person- MSA, The Safety Company
- Warrendale, PA (23 miles from Pittsburgh, PA)
- 21 hours ago
- Warrendale, PA (23 miles from Pittsburgh, PA)
- 21 hours ago
MSA, The Safety Company Customer Service Associate US-PA-Cranberry Township Requisition ID: 2026-9826 Type: Full-Time # of Openings: 1 Category: Customer Service Overview Are you someone who is...
HybridLead Customer Service Representative, Full or Part Time
- Circle K Stores, Inc.
- Oakdale, PA (16 miles from Pittsburgh, PA)
- 1 day ago
- Oakdale, PA (16 miles from Pittsburgh, PA)
- 1 day ago
Store 4704235: 200 Market Place Dr, Oakdale, Pennsylvania 15071 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service...
In Person Part TimeCustomer Service Representative
- Ryder System Inc.
- Etna, PA (10 miles from Pittsburgh, PA)
- 1 day ago
- Etna, PA (10 miles from Pittsburgh, PA)
- 1 day ago
We are immediately hiring a Customer Service Representative in Etna, OH for a brand-new Ryder location....
In PersonAutomotive Customer Service Advisor
- Icahn Automotive
- Bridgeville, PA (12 miles from Pittsburgh, PA)
- 1 day ago
- Bridgeville, PA (12 miles from Pittsburgh, PA)
- 1 day ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
In PersonPosition Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
In PersonCustomer Service - Administrative Asst
- Pittsburgh Water
- Pittsburgh, PA
- 2 days ago
- Pittsburgh, PA
- 2 days ago
Job Title : Administrative Assistant Department : Customer Service Hiring Range : $48,510-$52,900 Pay Grade : 3 FLSA Status : Non-Exempt Hybrid : Yes Under direct supervision of the Senior AMI and...
In PersonCustomer Service Representative
- U-Haul
- Pleasant Hills, PA (4 miles from Pittsburgh, PA)
- 2 days ago
- Pleasant Hills, PA (4 miles from Pittsburgh, PA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonScope of the Position The Customer Service Associate provides front-line customer support and order administration for multiple business segments, serving customers across the US, Canada, and...
In PersonOpeners - Cashiers / Customer Service
- Taco Bell
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 4 days ago
- Canonsburg, PA (15 miles from Pittsburgh, PA)
- 4 days ago
Looking for daytime work? The Opener/Days schedule is looking for employees who are able to work during the morning/early afternoon. Opening times vary by restaurant. Schedules for Openers can...
In Person- Taco Bell
- Duquesne, PA (2 miles from Pittsburgh, PA)
- 4 days ago
- Duquesne, PA (2 miles from Pittsburgh, PA)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCrew Member: Customer Service / Cashier
- Taco Bell
- Washington, PA (23 miles from Pittsburgh, PA)
- 4 days ago
- Washington, PA (23 miles from Pittsburgh, PA)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonThe } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonWarehouse Inventory Customer Service Representative
- Ryder System Inc.
- Etna, PA (10 miles from Pittsburgh, PA)
- 5 days ago
- Etna, PA (10 miles from Pittsburgh, PA)
- 5 days ago
Job Description : We are immediately hiring a Warehouse Inventory Customer Service Representative, in Etna, OH at Ryder E-Commerce....
In PersonCustomer Support Agent (Onsite PA)
- ContactUs
- Grindstone, PA (24 miles from Pittsburgh, PA)
- 5 days ago
- Grindstone, PA (24 miles from Pittsburgh, PA)
- 5 days ago
Help people pay smarter for their prescriptions! Location Onsite: 111 Roberts Rd, Suite 400 · Grindstone, PA 15442 Training & schedule Training start date: July 6, 2026 Training hours:...
In PersonDemographic Data for Pittsburgh, PA
Moving to Pittsburgh, PA? Find some basic demographic data about Pittsburgh, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Pittsburgh, PA
Highest Education Level
Customer Service Representatives in Pittsburgh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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