Customer Service Representative Jobs in Pittsburgh, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Job Summary As a Car Wash Team Member, you will exceed customer needs and expectations by providing safe, efficient, accurate and pleasant car wash services. Job Description Experience Required: 0...
Overview ABOUT THE ROLE The Member Support team is part of the Member Experience team and works on the front lines providing a support experience that is human, honest, and above all - awesome! We...
Store Customer Service Specialist
- McKeesport, PA (5 miles from Pittsburgh, PA)
- 1 hour ago
- McKeesport, PA (5 miles from Pittsburgh, PA)
- 1 hour ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Moon Township, PA (18 miles from Pittsburgh, PA)
- 8 hours ago
- Moon Township, PA (18 miles from Pittsburgh, PA)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Employment Type: Full time Shift: Description: We are looking for a professional and friendly outgoing professional capable of providing excellent customer service while multitasking, meeting...
Retail Customer Service Associate Full Time
- Pittsburgh, PA (14 miles from Pittsburgh, PA)
- 9 hours ago
- Pittsburgh, PA (14 miles from Pittsburgh, PA)
- 9 hours ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Customer Service Team Member - Wexford, PA (PA0513)
- Wexford, PA (20 miles from Pittsburgh, PA)
- 10 hours ago
- Wexford, PA (20 miles from Pittsburgh, PA)
- 10 hours ago
Job Details Job Location : Wexford, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Nesco Resource is hiring a customer service representative in the Pittsburgh area. This is a Monday - Friday role from 8:00am - 5:00pm. You will play a critical role in our customer interface....
- McKeesport, PA (5 miles from Pittsburgh, PA)
- 1 day ago
- McKeesport, PA (5 miles from Pittsburgh, PA)
- 1 day ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Store Customer Service Specialist
- Wexford, PA (20 miles from Pittsburgh, PA)
- 1 day ago
- Wexford, PA (20 miles from Pittsburgh, PA)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Associate - Temporary
- McMurray, PA (15 miles from Pittsburgh, PA)
- 1 day ago
- McMurray, PA (15 miles from Pittsburgh, PA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Gibsonia, PA (PA0507)
- Gibsonia, PA (19 miles from Pittsburgh, PA)
- 1 day ago
- Gibsonia, PA (19 miles from Pittsburgh, PA)
- 1 day ago
Job Details Job Location : Gibsonia, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Team Member - Wilkins, PA (PA0502)
- Pittsburgh, PA
- 1 day ago
- Pittsburgh, PA
- 1 day ago
Job Details Job Location : Pittsburgh, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves...
Demographic Data for Pittsburgh, PA
Moving to Pittsburgh, PA? Find some basic demographic data about Pittsburgh, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Pittsburgh, PA
Highest Education Level
Customer Service Representatives in Pittsburgh, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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