Customer Service Representative Jobs in Pine Grove, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(04847) - 1 West Penn Ave.
- Robesonia, PA (19 miles from Pine Grove, PA)
- 15 hours ago
- Robesonia, PA (19 miles from Pine Grove, PA)
- 15 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04752) - 300 Terry Reiley Way
- Pottsville, PA (11 miles from Pine Grove, PA)
- 1 day ago
- Pottsville, PA (11 miles from Pine Grove, PA)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Representative - Customer Service
- Annville, PA (16 miles from Pine Grove, PA)
- 3 days ago
- Annville, PA (16 miles from Pine Grove, PA)
- 3 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and...
- Hamburg, PA (21 miles from Pine Grove, PA)
- 11 days ago
- Hamburg, PA (21 miles from Pine Grove, PA)
- 11 days ago
Description Job Description: Customer service Reports to: Office Manager Job Purpose: To provide customers with product and service information in a friendly and knowledgeable manner. Conflict...
Customer Service Representative
- Lebanon, PA (18 miles from Pine Grove, PA)
- 12 days ago
- Lebanon, PA (18 miles from Pine Grove, PA)
- 12 days ago
Lebanon, Pennsylvania 15220 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Cash Office/ Customer Service Desk Associate - FT
- Lebanon, PA (18 miles from Pine Grove, PA)
- 17 days ago
- Lebanon, PA (18 miles from Pine Grove, PA)
- 17 days ago
Cash Office/ Customer Service Desk Associate - FT 3.3 3.3 out of 5 stars 2231 Lebanon Valley Mall, Lebanon, PA 17042 Cash Office/ Customer Service Desk Associate Bring your experience to work for...
- Jonestown, PA (10 miles from Pine Grove, PA)
- 18 days ago
- Jonestown, PA (10 miles from Pine Grove, PA)
- 18 days ago
Customer Care Representative 3.4 3.4 out of 5 stars Jonestown, PA Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That...
Retail Customer Service Cashier
- Jonestown, PA (10 miles from Pine Grove, PA)
- 21 days ago
- Jonestown, PA (10 miles from Pine Grove, PA)
- 21 days ago
Req ID: 459437 Address: 22 Old Forge Rd Jonestown, PA, 17038 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Member Service Representative/Teller - Lebanon, NH
- Lebanon, PA (18 miles from Pine Grove, PA)
- 23 days ago
- Lebanon, PA (18 miles from Pine Grove, PA)
- 23 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Member...
Customer Service Representative
- Shoemakersville, PA (24 miles from Pine Grove, PA)
- 28 days ago
- Shoemakersville, PA (24 miles from Pine Grove, PA)
- 28 days ago
Customer Service Representative Shoemakersville, PA May 30, 2025 Customer Service Representative Shoemakersville, PA Do you enjoy working in a fast-paced environment?...
- Coal Township, PA (18 miles from Pine Grove, PA)
- 28 days ago
- Coal Township, PA (18 miles from Pine Grove, PA)
- 28 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Customer Account Representative
- Pottsville, PA (11 miles from Pine Grove, PA)
- 30+ days ago
- Pottsville, PA (11 miles from Pine Grove, PA)
- 30+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(04075) Minersville
- Pottsville, PA (11 miles from Pine Grove, PA)
- 30+ days ago
- Pottsville, PA (11 miles from Pine Grove, PA)
- 30+ days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Representative
- Hershey, PA (23 miles from Pine Grove, PA)
- 60+ days ago
- Hershey, PA (23 miles from Pine Grove, PA)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Care Representative - Regional Omnichannel
- Jonestown, PA (10 miles from Pine Grove, PA)
- 90+ days ago
- Jonestown, PA (10 miles from Pine Grove, PA)
- 90+ days ago
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a...
Demographic Data for Pine Grove, PA
Moving to Pine Grove, PA? Find some basic demographic data about Pine Grove, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pine Grove, PA
Highest Education Level
Customer Service Representatives in Pine Grove, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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