Customer Service Representative Jobs in Pennsburg, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 159 Jobs

Office Administrator / Customer Service Specialist

Winter Walking
Horsham, PA (22 miles from Pennsburg, PA)
8 days ago

Winter Walking
Horsham, PA (22 miles from Pennsburg, PA)
8 days ago

Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...

Client Advocate (In Office)

Wayne, PA (23 miles from Pennsburg, PA)
3 hours ago

Wayne, PA (23 miles from Pennsburg, PA)
3 hours ago

Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative...

Customer Service Representative $16 hourly

Quakertown, PA (9 miles from Pennsburg, PA)
6 hours ago

Quakertown, PA (9 miles from Pennsburg, PA)
6 hours ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Customer Service Representative - Work From Home

Ambler, PA (19 miles from Pennsburg, PA)
11 hours ago

Ambler, PA (19 miles from Pennsburg, PA)
11 hours ago

FT Customer Service Representative - Work From Home Location: Ambler [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...

Remote Work

Inside Sales Associate

Reading, PA (24 miles from Pennsburg, PA)
1 day ago

Reading, PA (24 miles from Pennsburg, PA)
1 day ago

Schedule: 8am-5pm or 12:30-8:30FastBridge Fiber is a modern fiber-optic internet service company providing ultra-fast and highly reliable service to homes and businesses over our newly constructed...

Customer Service Representative

Chalfont, PA (16 miles from Pennsburg, PA)
1 day ago

Chalfont, PA (16 miles from Pennsburg, PA)
1 day ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Associate

Danboro, PA (18 miles from Pennsburg, PA)
1 day ago

Danboro, PA (18 miles from Pennsburg, PA)
1 day ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

Allentown, PA (15 miles from Pennsburg, PA)
1 day ago

Allentown, PA (15 miles from Pennsburg, PA)
1 day ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service Representative

Fort Washington, PA (22 miles from Pennsburg, PA)
1 day ago

Fort Washington, PA (22 miles from Pennsburg, PA)
1 day ago

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering...

Customer Service Representative - Commercial Business

Coopersburg, PA (9 miles from Pennsburg, PA)
1 day ago

Coopersburg, PA (9 miles from Pennsburg, PA)
1 day ago

Overview Lutron has an exciting opportunity on our Customer Service Team – Commercial Business at our Global Headquarters in Coopersburg, PA. This role offers a unique chance to gain hands-on...

Customer Care Representative

Allentown, PA (15 miles from Pennsburg, PA)
2 days ago

Allentown, PA (15 miles from Pennsburg, PA)
2 days ago

Allentown, PA 2 DAYS AGO 21572609 Summary Allentown, PA Competitive Salary 3 Years Experience Bachelor's degree No Commisssion 40.00 hours per week / Day Shift /Full-Time Description Reference #:...

Customer Service Representative

Norristown, PA (19 miles from Pennsburg, PA)
2 days ago

Norristown, PA (19 miles from Pennsburg, PA)
2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Client Service Representative

Radnor, PA (23 miles from Pennsburg, PA)
2 days ago

Radnor, PA (23 miles from Pennsburg, PA)
2 days ago

Description: Could you be our next Client Service Representative? Why work as a Client Service Representative with Main Line Health? Make an Impact! Our Client Service Representative is an...

Customer Service Technician

Saint Peters, PA (19 miles from Pennsburg, PA)
2 days ago

Saint Peters, PA (19 miles from Pennsburg, PA)
2 days ago

Customer Service Technician Customer Service Technician BH Job ID: BH-2787-2 SF Job Req ID: Customer Service Technician Ingersoll Rand is an equal opportunity employer. All qualified applicants...

Client Service Representative

Malvern, PA (24 miles from Pennsburg, PA)
2 days ago

Malvern, PA (24 miles from Pennsburg, PA)
2 days ago

At our Rarebreed Hospital, you can help reimagine the veterinary experience in your community. Our expanding environment means you'll be in the hands of our experienced and enthusiastic team. It's...

View all 159 jobs

Demographic Data for Pennsburg, PA

Moving to Pennsburg, PA? Find some basic demographic data about Pennsburg, PA below.

Median Age

Average Household Income

Home Value vs Household Income in Pennsburg, PA

Local

National

Total Population

11,028

Number of Businesses

216

City Size

Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Pennsburg, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Pennsburg, PA offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

13.0%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Pennsburg, PA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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