Customer Service Representative Jobs in Peckville, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Wilkes Barre, PA (22 miles from Peckville, PA)
- 13 hours ago
- Wilkes Barre, PA (22 miles from Peckville, PA)
- 13 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Medical Equipment Customer Service Representative
- Dickson City, PA (2 miles from Peckville, PA)
- 4 days ago
- Dickson City, PA (2 miles from Peckville, PA)
- 4 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Pharmacy Customer Service Associate
- Scranton, PA (6 miles from Peckville, PA)
- 5 days ago
- Scranton, PA (6 miles from Peckville, PA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Store Specialist (Customer Service/ Merchandising) - Part time
- Wilkes Barre, PA (22 miles from Peckville, PA)
- 8 days ago
- Wilkes Barre, PA (22 miles from Peckville, PA)
- 8 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $13.00-$14.25 an hour and...
Customer Service Rep(04855) - 250 Grandview Ave Unit 3
- Honesdale, PA (20 miles from Peckville, PA)
- 8 days ago
- Honesdale, PA (20 miles from Peckville, PA)
- 8 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04758) - 1068 Wyoming Ave
- Wyoming, PA (17 miles from Peckville, PA)
- 8 days ago
- Wyoming, PA (17 miles from Peckville, PA)
- 8 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04429) - 2834 Memorial Hwy
- Dallas, PA (22 miles from Peckville, PA)
- 8 days ago
- Dallas, PA (22 miles from Peckville, PA)
- 8 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04883) - 405 S Main St
- Old Forge, PA (11 miles from Peckville, PA)
- 8 days ago
- Old Forge, PA (11 miles from Peckville, PA)
- 8 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Company Description Domino's Pizza of NEPA is the largest pizza company in Northeast Pennsylvania. We operate 15 locations across the greater Scranton and Wilkes-Barre area. Job Description We are...
Customer Service Rep(04821) - 515 Market St
- Kingston, PA (21 miles from Peckville, PA)
- 8 days ago
- Kingston, PA (21 miles from Peckville, PA)
- 8 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04738) - 1121 Northern Blvd
- Clarks Summit, PA (7 miles from Peckville, PA)
- 8 days ago
- Clarks Summit, PA (7 miles from Peckville, PA)
- 8 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04736) - 140 Laurel St
- Pittston, PA (15 miles from Peckville, PA)
- 8 days ago
- Pittston, PA (15 miles from Peckville, PA)
- 8 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Mgr., HRBP - Customer Service & Logistics
- Wilkes Barre, PA (22 miles from Peckville, PA)
- 19 days ago
- Wilkes Barre, PA (22 miles from Peckville, PA)
- 19 days ago
Job Description Are You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking. Make It Possible. Our employees are key ingredients to our success, and...
Insurance Customer Service Representative
- Wilkes Barre, PA (22 miles from Peckville, PA)
- 20 days ago
- Wilkes Barre, PA (22 miles from Peckville, PA)
- 20 days ago
As experts in protecting what matters most to businesses and individuals, were looking to bring on our next Account Coordinator to support our Commercial Lines department and deliver exceptional...
PartTime Customer Service Associate Pro Weekend
- Dickson City, PA (2 miles from Peckville, PA)
- 21 days ago
- Dickson City, PA (2 miles from Peckville, PA)
- 21 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Demographic Data for Peckville, PA
Moving to Peckville, PA? Find some basic demographic data about Peckville, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Peckville, PA
Highest Education Level
Customer Service Representatives in Peckville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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