Customer Service Representative Jobs in Orson, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Montrose, PA (23 miles from Orson, PA)
- 3 days ago
- Montrose, PA (23 miles from Orson, PA)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(04855) - 250 Grandview Ave Unit 3
- Honesdale, PA (16 miles from Orson, PA)
- 13 days ago
- Honesdale, PA (16 miles from Orson, PA)
- 13 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04085) - 1578 Main St
- Peckville, PA (23 miles from Orson, PA)
- 13 days ago
- Peckville, PA (23 miles from Orson, PA)
- 13 days ago
Company Description Domino's Pizza of NEPA is the largest pizza company in Northeast Pennsylvania. We operate 15 locations across the greater Scranton and Wilkes-Barre area. Job Description We are...
- Conklin, NY (24 miles from Orson, PA)
- 30+ days ago
- Conklin, NY (24 miles from Orson, PA)
- 30+ days ago
This is an onsite position and remote work is not available. Apply today to learn more about joining our team! Shift: 5AM - 1:30PM Fri & Sat days off - Must be okay working Sundays Pay: $16 -...
- Honesdale, PA (16 miles from Orson, PA)
- 90+ days ago
- Honesdale, PA (16 miles from Orson, PA)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Orson, PA
Highest Education Level
Customer Service Representatives in Orson, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Customer Service Representative Related Career Advice Articles
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