Customer Service Representative Jobs in Nottingham, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 57 Jobs

Customer Service Representative

  • Quarryville, PA (8 miles from Nottingham, PA)
  • 12 hours ago
  • Quarryville, PA (8 miles from Nottingham, PA)
  • 12 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Client Services Representative

  • Millersville, PA (23 miles from Nottingham, PA)
  • 13 hours ago
  • Millersville, PA (23 miles from Nottingham, PA)
  • 13 hours ago

Requisition Number P01184 Position Type Staff Department Financial Aid Working Title Client Services Representative Classification Clerical Assistant 2 - 00102 Position Summary Information Nature...

Pharmacy Customer Service Associate

  • Aberdeen, MD (19 miles from Nottingham, PA)
  • 1 day ago
  • Aberdeen, MD (19 miles from Nottingham, PA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Full Time Sales Associate

  • Bel Air, MD (21 miles from Nottingham, PA)
  • 1 day ago
  • Bel Air, MD (21 miles from Nottingham, PA)
  • 1 day ago

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...

Customer Service Rep(04780) - 519B Leman Ave

  • Millersville, PA (23 miles from Nottingham, PA)
  • 1 day ago
  • Millersville, PA (23 miles from Nottingham, PA)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Associate

  • Newark, DE (20 miles from Nottingham, PA)
  • 2 days ago
  • Newark, DE (20 miles from Nottingham, PA)
  • 2 days ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Customer Service Representative $17 hourly

  • Newark, DE (20 miles from Nottingham, PA)
  • 2 days ago
  • Newark, DE (20 miles from Nottingham, PA)
  • 2 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative I

  • Paradise, PA (15 miles from Nottingham, PA)
  • 2 days ago
  • Paradise, PA (15 miles from Nottingham, PA)
  • 2 days ago

Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....

Customer Service Associate - Temporary

  • Greenville, DE (23 miles from Nottingham, PA)
  • 3 days ago
  • Greenville, DE (23 miles from Nottingham, PA)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(04866) - 629 Millers Hill Road

  • Kennett Square, PA (19 miles from Nottingham, PA)
  • 4 days ago
  • Kennett Square, PA (19 miles from Nottingham, PA)
  • 4 days ago

Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...

Customer Service Rep(04403) - 2425 Pulaski Highway

  • Newark, DE (20 miles from Nottingham, PA)
  • 4 days ago
  • Newark, DE (20 miles from Nottingham, PA)
  • 4 days ago

Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...

Customer Service Rep (04671) Rising Sun, MD

  • Rising Sun, MD (6 miles from Nottingham, PA)
  • 4 days ago
  • Rising Sun, MD (6 miles from Nottingham, PA)
  • 4 days ago

Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Customer Service Rep(04866) - 629 Miller's Hill Road

  • Kennett Square, PA (19 miles from Nottingham, PA)
  • 4 days ago
  • Kennett Square, PA (19 miles from Nottingham, PA)
  • 4 days ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service Representative / Receptionist

  • Belcamp, MD (21 miles from Nottingham, PA)
  • 6 days ago
  • Belcamp, MD (21 miles from Nottingham, PA)
  • 6 days ago

Sole Hire LLC Customer Service Representative / Receptionist Easy Apply Belcamp, MD Easy Apply Customer Service Representative / Receptionist (Temp-to-Perm Opportunity) Location: Belcamp, MD (Aberdeen...

Customer Service Rep/Telemarketer

  • Belcamp, MD (21 miles from Nottingham, PA)
  • 7 days ago
  • Belcamp, MD (21 miles from Nottingham, PA)
  • 7 days ago

Job Details Job Title: Customer Service Rep/Telemarketer Salary: $16-$19/hr Location: Belcamp, MD Apply Now Job Description Signing Bonus available after 120 days!!!! Immediate opening for a full...

Demographic Data for Nottingham, PA

Moving to Nottingham, PA? Find some basic demographic data about Nottingham, PA below.


Local
National
5,888
91
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Nottingham, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Nottingham, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Nottingham, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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