Customer Service Representative Jobs in Northumberland, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Member Service Representative (Part-Time), Danville
- Danville, PA (6 miles from Northumberland, PA)
- 20 hours ago
- Danville, PA (6 miles from Northumberland, PA)
- 20 hours ago
Part Time - 20 Hours Per Week** - **Monday through Saturday Availability Required** **Role:** A Member Service Representative's primary responsibility is to assist members in meeting routine...
- Sunbury, PA (6 miles from Northumberland, PA)
- 2 days ago
- Sunbury, PA (6 miles from Northumberland, PA)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Customer Service Representative
- Montgomery, PA (19 miles from Northumberland, PA)
- 4 days ago
- Montgomery, PA (19 miles from Northumberland, PA)
- 4 days ago
Description Job Summary Responsible for coordinating and performing numerous customer service functions for specific assigned customers efficiently, resulting in excellent customer service. This...
Strong Spas is now hiring for a Customer Service Representative at our Northumberland Call Center....
Member Service Representative (Part-Time)
- Danville, PA (6 miles from Northumberland, PA)
- 7 days ago
- Danville, PA (6 miles from Northumberland, PA)
- 7 days ago
Part Time - 20 Hours Per Week Monday through Saturday Availability Required Role: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals...
Customer Account Representative
- Bloomsburg, PA (18 miles from Northumberland, PA)
- 8 days ago
- Bloomsburg, PA (18 miles from Northumberland, PA)
- 8 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(04072) - 327 N Market St
- Selinsgrove, PA (10 miles from Northumberland, PA)
- 13 days ago
- Selinsgrove, PA (10 miles from Northumberland, PA)
- 13 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative
- Shamokin Dam, PA (5 miles from Northumberland, PA)
- 23 days ago
- Shamokin Dam, PA (5 miles from Northumberland, PA)
- 23 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Mifflinburg, PA (16 miles from Northumberland, PA)
- 28 days ago
- Mifflinburg, PA (16 miles from Northumberland, PA)
- 28 days ago
Customer Service Representatives are the front line of Susquehanna Community Bank and are responsible for processing personal and commercial transactions and providing fast and friendly customer service...
Customer Service Representative (Loan Consultant I)
- Shamokin Dam, PA (5 miles from Northumberland, PA)
- 29 days ago
- Shamokin Dam, PA (5 miles from Northumberland, PA)
- 29 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Account Representative
- Coal Township, PA (13 miles from Northumberland, PA)
- 45+ days ago
- Coal Township, PA (13 miles from Northumberland, PA)
- 45+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Retail Customer Service Associate
- Muncy, PA (21 miles from Northumberland, PA)
- 45+ days ago
- Muncy, PA (21 miles from Northumberland, PA)
- 45+ days ago
... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Danville, PA (6 miles from Northumberland, PA)
- 45+ days ago
- Danville, PA (6 miles from Northumberland, PA)
- 45+ days ago
Full Time - 40 Hours Per Week Monday through Saturday Availability Required. Role: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals...
Customer Service Representative
- Bloomsburg, PA (18 miles from Northumberland, PA)
- 90+ days ago
- Bloomsburg, PA (18 miles from Northumberland, PA)
- 90+ days ago
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Customer Service Representative
- Hegins, PA (22 miles from Northumberland, PA)
- 90+ days ago
- Hegins, PA (22 miles from Northumberland, PA)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Northumberland, PA
Moving to Northumberland, PA? Find some basic demographic data about Northumberland, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Northumberland, PA
Highest Education Level
Customer Service Representatives in Northumberland, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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