Customer Service Representative Jobs in North Versailles, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 154 Jobs

Retail Customer Service Cashier

  • Saxonburg, PA (23 miles from North Versailles, PA)
  • 3 days ago
  • Saxonburg, PA (23 miles from North Versailles, PA)
  • 3 days ago

Req ID: 459832 Address: 1011 New Castle Road Slippery Rock, PA, 16057 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Pittsburgh, PA (4 miles from North Versailles, PA)
  • 8 days ago
  • Pittsburgh, PA (4 miles from North Versailles, PA)
  • 8 days ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...

Customer Service Associate

  • Greensburg, PA (14 miles from North Versailles, PA)
  • 1 hour ago
  • Greensburg, PA (14 miles from North Versailles, PA)
  • 1 hour ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Lead Customer Service Representative

  • Belle Vernon, PA (15 miles from North Versailles, PA)
  • 1 hour ago
  • Belle Vernon, PA (15 miles from North Versailles, PA)
  • 1 hour ago

a Customer Service Representative....

Customer Service Warehouse Associate - CT

  • United, PA (20 miles from North Versailles, PA)
  • 4 hours ago
  • United, PA (20 miles from North Versailles, PA)
  • 4 hours ago

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...

Lead Airport Agent - Customer Service

  • Pittsburgh, PA (4 miles from North Versailles, PA)
  • 5 hours ago
  • Pittsburgh, PA (4 miles from North Versailles, PA)
  • 5 hours ago

Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...

Customer Service Representative

  • Penn Hills, PA (5 miles from North Versailles, PA)
  • 13 hours ago
  • Penn Hills, PA (5 miles from North Versailles, PA)
  • 13 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Warrendale, PA (24 miles from North Versailles, PA)
  • 13 hours ago
  • Warrendale, PA (24 miles from North Versailles, PA)
  • 13 hours ago

Whats a typical day as a Customer Service Representative? Youll be: Providing world-class client service to ensure customer satisfaction....

Customer Service Technician

  • Bentleyville, PA (19 miles from North Versailles, PA)
  • 13 hours ago
  • Bentleyville, PA (19 miles from North Versailles, PA)
  • 13 hours ago

Customer Service Technician Customer Service Technician BH Job ID: BH-2787-1 SF Job Req ID: Customer Service Technician Ingersoll Rand is an equal opportunity employer. All qualified applicants...

Customer Service Agent-Hybrid

  • Murrysville, PA (9 miles from North Versailles, PA)
  • 14 hours ago
  • Murrysville, PA (9 miles from North Versailles, PA)
  • 14 hours ago

Preferred Minimum 1-3 years of Customer Service or Call Center experience; experience working in a corporate environment Preferred Skills: Data Analysis & Interpretation Root Cause Analysis (RCA) Troubleshooting...

Sales & Customer Service Associate

  • Wexford, PA (22 miles from North Versailles, PA)
  • 14 hours ago
  • Wexford, PA (22 miles from North Versailles, PA)
  • 14 hours ago

Overview Where Better Careers Begin!Massage Envy Wexford |1500 Village Run Rd Ste 312 Wexford, Pa 15090 Do you have a passion for helping others? At the Massage Envy Wexford franchise, we support...

Customer Service Associate - Morning Shift

  • Pleasant Hills, PA (8 miles from North Versailles, PA)
  • 14 hours ago
  • Pleasant Hills, PA (8 miles from North Versailles, PA)
  • 14 hours ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Service Representative

  • Wexford, PA (22 miles from North Versailles, PA)
  • 1 day ago
  • Wexford, PA (22 miles from North Versailles, PA)
  • 1 day ago

Dealership: L0289 Baierl Chevrolet Baierl Chevrolet Customer Service Representative Responsibilities : Receive payments made by cash, checks, credit card receipts, EFTs and issue payment receipts Process...

Customer Service Representative - Patient Registration

  • Pittsburgh, PA (4 miles from North Versailles, PA)
  • 1 day ago
  • Pittsburgh, PA (4 miles from North Versailles, PA)
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • United, PA (20 miles from North Versailles, PA)
  • 1 day ago
  • United, PA (20 miles from North Versailles, PA)
  • 1 day ago

Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...

Demographic Data for North Versailles, PA

Moving to North Versailles, PA? Find some basic demographic data about North Versailles, PA below.


Local
National
9,939
237
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in North Versailles, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in North Versailles, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in North Versailles, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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