Customer Service Representative Jobs in Newmanstown, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 84 Jobs

Customer Service Rep(04739) - 840 W. Main St

  • New Holland, PA (16 miles from Newmanstown, PA)
  • 10 hours ago
  • New Holland, PA (16 miles from Newmanstown, PA)
  • 10 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Seasonal Distribution Customer Service Representative

  • Fredericksburg, PA (14 miles from Newmanstown, PA)
  • 12 hours ago
  • Fredericksburg, PA (14 miles from Newmanstown, PA)
  • 12 hours ago

Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...

Customer Service Representative I

  • Paradise, PA (24 miles from Newmanstown, PA)
  • 13 hours ago
  • Paradise, PA (24 miles from Newmanstown, PA)
  • 13 hours ago

Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....

ED Customer Service Specialist (Part Time/Day Shift)

  • Lancaster, PA (16 miles from Newmanstown, PA)
  • 13 hours ago
  • Lancaster, PA (16 miles from Newmanstown, PA)
  • 13 hours ago

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....

Customer Service Rep(04878)2422 Willow Street Pike

  • Lancaster, PA (16 miles from Newmanstown, PA)
  • 1 day ago
  • Lancaster, PA (16 miles from Newmanstown, PA)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Customer Service Rep(04847) - 1 West Penn Ave.

  • Robesonia, PA (8 miles from Newmanstown, PA)
  • 1 day ago
  • Robesonia, PA (8 miles from Newmanstown, PA)
  • 1 day ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service Rep(04781) - 798D New Holland Ave

  • Lancaster, PA (16 miles from Newmanstown, PA)
  • 2 days ago
  • Lancaster, PA (16 miles from Newmanstown, PA)
  • 2 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

LNS Airport- PT Customer Service Agent

  • Lititz, PA (8 miles from Newmanstown, PA)
  • 3 days ago
  • Lititz, PA (8 miles from Newmanstown, PA)
  • 3 days ago

LNS Airport- PT Customer Service Agent Job Description: At Surf Air Mobility, were transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and...

Representative - Customer Service

  • Annville, PA (16 miles from Newmanstown, PA)
  • 4 days ago
  • Annville, PA (16 miles from Newmanstown, PA)
  • 4 days ago

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and...

Inside Sales / Customer Service - Pennsauken, NJ

  • Lancaster, PA (16 miles from Newmanstown, PA)
  • 4 days ago
  • Lancaster, PA (16 miles from Newmanstown, PA)
  • 4 days ago

Mostrar mas Ultima actualizacion: hace mas de 30 dias Inside Sales Customer Service Representative The Lending Group CO Remote, US Teletrabajo A tiempo completo We're looking for a full-time inside...

Customer Service Representative

  • Lancaster, PA (16 miles from Newmanstown, PA)
  • 5 days ago
  • Lancaster, PA (16 miles from Newmanstown, PA)
  • 5 days ago

Benefits: Bonus based on performance Flexible schedule Opportunity for advancement General Purpose: Requires frequent contact with customers, associates, and upper management. Occasional contact...

Full Time Sales Associate

  • Lancaster, PA (16 miles from Newmanstown, PA)
  • 7 days ago
  • Lancaster, PA (16 miles from Newmanstown, PA)
  • 7 days ago

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...

Sr Customer Service Rep

  • Reading, PA (17 miles from Newmanstown, PA)
  • 7 days ago
  • Reading, PA (17 miles from Newmanstown, PA)
  • 7 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Customer Service Associate - Temporary

  • Reading, PA (17 miles from Newmanstown, PA)
  • 8 days ago
  • Reading, PA (17 miles from Newmanstown, PA)
  • 8 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Gap, PA (24 miles from Newmanstown, PA)
  • 8 days ago
  • Gap, PA (24 miles from Newmanstown, PA)
  • 8 days ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Demographic Data for Newmanstown, PA

Moving to Newmanstown, PA? Find some basic demographic data about Newmanstown, PA below.


Local
National
5,927
89
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Newmanstown, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Newmanstown, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Newmanstown, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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