Customer Service Representative Jobs in Newfoundland, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- East Stroudsburg, PA (20 miles from Newfoundland, PA)
- 11 hours ago
- East Stroudsburg, PA (20 miles from Newfoundland, PA)
- 11 hours ago
Customer service associate image 1 of 1 compensation: Between $16.50 & $25.00 Job Summary: We are looking for a friendly, approachable, and service-driven Customer Experience Representative to be...
Customer Service Representative - Work From Home
- Stroudsburg, PA (22 miles from Newfoundland, PA)
- 1 day ago
- Stroudsburg, PA (22 miles from Newfoundland, PA)
- 1 day ago
FT Customer Service Representative - Work From Home Location: Stroudsburg [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote Work- Marshalls Creek, PA (20 miles from Newfoundland, PA)
- 2 days ago
- Marshalls Creek, PA (20 miles from Newfoundland, PA)
- 2 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Fraud Client Services Representative - 1st shift
- Scranton, PA (18 miles from Newfoundland, PA)
- 3 days ago
- Scranton, PA (18 miles from Newfoundland, PA)
- 3 days ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
Customer Service Representative
- Plains, PA (23 miles from Newfoundland, PA)
- 3 days ago
- Plains, PA (23 miles from Newfoundland, PA)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Medical Equipment Customer Service Representative
- Dickson City, PA (18 miles from Newfoundland, PA)
- 9 days ago
- Dickson City, PA (18 miles from Newfoundland, PA)
- 9 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(04855) - 250 Grandview Ave Unit 3
- Honesdale, PA (24 miles from Newfoundland, PA)
- 13 days ago
- Honesdale, PA (24 miles from Newfoundland, PA)
- 13 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04883) - 405 S Main St
- Old Forge, PA (21 miles from Newfoundland, PA)
- 13 days ago
- Old Forge, PA (21 miles from Newfoundland, PA)
- 13 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04085) - 1578 Main St
- Peckville, PA (18 miles from Newfoundland, PA)
- 13 days ago
- Peckville, PA (18 miles from Newfoundland, PA)
- 13 days ago
Company Description Domino's Pizza of NEPA is the largest pizza company in Northeast Pennsylvania. We operate 15 locations across the greater Scranton and Wilkes-Barre area. Job Description We are...
Customer Service Rep(04738) - 1121 Northern Blvd
- Clarks Summit, PA (23 miles from Newfoundland, PA)
- 13 days ago
- Clarks Summit, PA (23 miles from Newfoundland, PA)
- 13 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04736) - 140 Laurel St
- Pittston, PA (20 miles from Newfoundland, PA)
- 13 days ago
- Pittston, PA (20 miles from Newfoundland, PA)
- 13 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Senior Customer Service Representative, Floating
- Stroudsburg, PA (22 miles from Newfoundland, PA)
- 17 days ago
- Stroudsburg, PA (22 miles from Newfoundland, PA)
- 17 days ago
Performs various clerical and administrative functions related to opening customer accounts. Explain banking services available to prospective customers and assist them in preparing forms. Ensure...
- Milford, PA (24 miles from Newfoundland, PA)
- 19 days ago
- Milford, PA (24 miles from Newfoundland, PA)
- 19 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
PartTime Customer Service Associate Pro Weekend
- Dickson City, PA (18 miles from Newfoundland, PA)
- 26 days ago
- Dickson City, PA (18 miles from Newfoundland, PA)
- 26 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
- Scranton, PA (18 miles from Newfoundland, PA)
- 30+ days ago
- Scranton, PA (18 miles from Newfoundland, PA)
- 30+ days ago
Department: Security Operations Center Location: Scranton, PA Commitment: Part-Time Workplace Type: Onsite Want to make a meaningful difference in people's lives while earning a competitive...
Demographic Data for Newfoundland, PA
Moving to Newfoundland, PA? Find some basic demographic data about Newfoundland, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Newfoundland, PA
Highest Education Level
Customer Service Representatives in Newfoundland, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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