Customer Service Representative Jobs in New Providence, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 60 Jobs

Customer Support Specialist

  • Dallastown, PA (22 miles from New Providence, PA)
  • 1 day ago
  • Dallastown, PA (22 miles from New Providence, PA)
  • 1 day ago

Customer Support Specialist Ream Roofing Dallastown, PA, US 2 days ago Quick Job type Full-time Remote Quick Job description Ream Roofing, a leader in the roofing industry, is seeking a dedicated...

Remote Work

Susquehanna Printing Company- FT Customer Service Representative Circulation

  • Lancaster, PA (12 miles from New Providence, PA)
  • 1 day ago
  • Lancaster, PA (12 miles from New Providence, PA)
  • 1 day ago

The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers....

Customer Service Representative

  • Lancaster, PA (12 miles from New Providence, PA)
  • 2 days ago
  • Lancaster, PA (12 miles from New Providence, PA)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Client Services Representative

  • Millersville, PA (9 miles from New Providence, PA)
  • 2 days ago
  • Millersville, PA (9 miles from New Providence, PA)
  • 2 days ago

Requisition Number P01184 Position Type Staff Department Financial Aid Working Title Client Services Representative Classification Clerical Assistant 2 - 00102 Position Summary Information Nature...

Customer Service Rep(04780) - 519B Leman Ave

  • Millersville, PA (9 miles from New Providence, PA)
  • 3 days ago
  • Millersville, PA (9 miles from New Providence, PA)
  • 3 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(09150) - Donegal Square #205 2101 Strickler Road

  • Manheim, PA (20 miles from New Providence, PA)
  • 3 days ago
  • Manheim, PA (20 miles from New Providence, PA)
  • 3 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Specialist

  • Lancaster, PA (12 miles from New Providence, PA)
  • 3 days ago
  • Lancaster, PA (12 miles from New Providence, PA)
  • 3 days ago

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....

Customer Service Specialist- Abbeyville Family Medicine (Full Time/Day & Evening Shift)

  • Lancaster, PA (12 miles from New Providence, PA)
  • 3 days ago
  • Lancaster, PA (12 miles from New Providence, PA)
  • 3 days ago

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....

Customer Service Specialist- Holistic Therapy (Part Time/Day & Evening Shift)

  • Lancaster, PA (12 miles from New Providence, PA)
  • 3 days ago
  • Lancaster, PA (12 miles from New Providence, PA)
  • 3 days ago

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....

Customer Service Rep(04739) - 840 W. Main St

  • New Holland, PA (16 miles from New Providence, PA)
  • 4 days ago
  • New Holland, PA (16 miles from New Providence, PA)
  • 4 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative I

  • Paradise, PA (8 miles from New Providence, PA)
  • 4 days ago
  • Paradise, PA (8 miles from New Providence, PA)
  • 4 days ago

Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....

ED Customer Service Specialist (Part Time/Day Shift)

  • Lancaster, PA (12 miles from New Providence, PA)
  • 4 days ago
  • Lancaster, PA (12 miles from New Providence, PA)
  • 4 days ago

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....

Customer Service Rep(04878)2422 Willow Street Pike

  • Lancaster, PA (12 miles from New Providence, PA)
  • 5 days ago
  • Lancaster, PA (12 miles from New Providence, PA)
  • 5 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Customer Service Rep (04671) Rising Sun, MD

  • Rising Sun, MD (19 miles from New Providence, PA)
  • 6 days ago
  • Rising Sun, MD (19 miles from New Providence, PA)
  • 6 days ago

Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Customer Service Rep(04781) - 798D New Holland Ave

  • Lancaster, PA (12 miles from New Providence, PA)
  • 6 days ago
  • Lancaster, PA (12 miles from New Providence, PA)
  • 6 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Demographic Data for New Providence, PA

Moving to New Providence, PA? Find some basic demographic data about New Providence, PA below.


Local
National
5,253
63
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in New Providence, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in New Providence, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in New Providence, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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