Customer Service Representative Jobs in New Milford, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Binghamton, NY (23 miles from New Milford, PA)
- 7 days ago
- Binghamton, NY (23 miles from New Milford, PA)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative I
- Binghamton, NY (23 miles from New Milford, PA)
- 14 days ago
- Binghamton, NY (23 miles from New Milford, PA)
- 14 days ago
Customer Service Representative A local, well-established insurance agency is seeking a full time Customer Service Representative to provide support to the Customer Service Department in processing...
Retail Customer Service Cashier
- Binghamton, NY (23 miles from New Milford, PA)
- 18 days ago
- Binghamton, NY (23 miles from New Milford, PA)
- 18 days ago
Req ID: 463937 Address: 2 Industrial Park Dr. Binghamton, NY, 13904 Benefits: * $15.00 - $22.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Customer Assistance Representative Sr.
- Vestal, NY (21 miles from New Milford, PA)
- 23 days ago
- Vestal, NY (21 miles from New Milford, PA)
- 23 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Representative
- Vestal, NY (21 miles from New Milford, PA)
- 23 days ago
- Vestal, NY (21 miles from New Milford, PA)
- 23 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Analyst - Field Customer Service
- Vestal, NY (21 miles from New Milford, PA)
- 26 days ago
- Vestal, NY (21 miles from New Milford, PA)
- 26 days ago
Job Title: Analyst - Field Customer Service Department: Customer Service Reports to: Manager - Regional Ops Customer Service Location: In Office, Vestal NY, Ithaca NY, Elmira NY The base salary...
Bilingual Customer Service Specialist (Spanish)
- Vestal, NY (21 miles from New Milford, PA)
- 28 days ago
- Vestal, NY (21 miles from New Milford, PA)
- 28 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Conklin, NY (14 miles from New Milford, PA)
- 30+ days ago
- Conklin, NY (14 miles from New Milford, PA)
- 30+ days ago
This is an onsite position and remote work is not available. Apply today to learn more about joining our team! Shift: 5AM - 1:30PM Fri & Sat days off - Must be okay working Sundays Pay: $16 -...
Retail Customer Service Associate
- Vestal, NY (21 miles from New Milford, PA)
- 45+ days ago
- Vestal, NY (21 miles from New Milford, PA)
- 45+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Motili Customer Service Representative
- Binghamton, NY (23 miles from New Milford, PA)
- 45+ days ago
- Binghamton, NY (23 miles from New Milford, PA)
- 45+ days ago
The Customer Service Representative (CSR) work directly with our national account customer and contractors....
- Binghamton, NY (23 miles from New Milford, PA)
- 45+ days ago
- Binghamton, NY (23 miles from New Milford, PA)
- 45+ days ago
About the Role: The Customer Service Driver at Gary's U-Pull-It plays a crucial role in ensuring customer satisfaction by providing timely and efficient transportation of parts and products. This...
Retail Customer Service Cashier
- Binghamton, NY (20 miles from New Milford, PA)
- 60+ days ago
- Binghamton, NY (20 miles from New Milford, PA)
- 60+ days ago
Req ID: 463937 Address: 2 Industrial Park Dr. Binghamton, NY, 13904 Benefits: * $15.00 - $22.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Customer Assistance Representative Sr.
- Binghamton, NY (23 miles from New Milford, PA)
- 60+ days ago
- Binghamton, NY (23 miles from New Milford, PA)
- 60+ days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Demographic Data for New Milford, PA
Moving to New Milford, PA? Find some basic demographic data about New Milford, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Milford, PA
Highest Education Level
Customer Service Representatives in New Milford, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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