Customer Service Representative Jobs in New Galilee, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Youngstown, OH (20 miles from New Galilee, PA)
- 5 hours ago
- Youngstown, OH (20 miles from New Galilee, PA)
- 5 hours ago
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Representative (CSR) Tier 1
- New Castle, PA (7 miles from New Galilee, PA)
- 1 day ago
- New Castle, PA (7 miles from New Galilee, PA)
- 1 day ago
General information Job Posting Title Customer Service Representative (CSR) Tier 1 Date Thursday, May 22, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements...
Customer Service Representative (CSR) - Background Clearance Investigations
- New Castle, PA (7 miles from New Galilee, PA)
- 1 day ago
- New Castle, PA (7 miles from New Galilee, PA)
- 1 day ago
General information Job Posting Title Customer Service Representative (CSR) - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time...
Customer Service - Amazon Hiring Now!
- Wexford, PA (23 miles from New Galilee, PA)
- 1 day ago
- Wexford, PA (23 miles from New Galilee, PA)
- 1 day ago
Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...
Bilingual Customer Service Specialist (Spanish)
- New Castle, PA (7 miles from New Galilee, PA)
- 2 days ago
- New Castle, PA (7 miles from New Galilee, PA)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service - Donor Support Technician (Bilingual English/Spanish)
- Youngstown, OH (20 miles from New Galilee, PA)
- 2 days ago
- Youngstown, OH (20 miles from New Galilee, PA)
- 2 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Bilingual Customer Service Specialist (Spanish)
- New Castle, PA (7 miles from New Galilee, PA)
- 2 days ago
- New Castle, PA (7 miles from New Galilee, PA)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Aliquippa, PA (19 miles from New Galilee, PA)
- 3 days ago
- Aliquippa, PA (19 miles from New Galilee, PA)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Warrendale, PA (20 miles from New Galilee, PA)
- 3 days ago
- Warrendale, PA (20 miles from New Galilee, PA)
- 3 days ago
Whats a typical day as a Customer Service Representative? Youll be: Providing world-class client service to ensure customer satisfaction....
Customer Service Representative - Data Specialist
- New Castle, PA (7 miles from New Galilee, PA)
- 3 days ago
- New Castle, PA (7 miles from New Galilee, PA)
- 3 days ago
20 hours per week, including at least 1 evening per week and alternating Saturdays. Entry $11,631.75 per year ($11.93/hr). Benefits include 457(b) plan, continuing education reimbursement,...
Sales & Customer Service Associate
- Wexford, PA (23 miles from New Galilee, PA)
- 3 days ago
- Wexford, PA (23 miles from New Galilee, PA)
- 3 days ago
Overview Where Better Careers Begin!Massage Envy Wexford |1500 Village Run Rd Ste 312 Wexford, Pa 15090 Do you have a passion for helping others? At the Massage Envy Wexford franchise, we support...
Customer Service Representative
- Wexford, PA (23 miles from New Galilee, PA)
- 3 days ago
- Wexford, PA (23 miles from New Galilee, PA)
- 3 days ago
Dealership: L0289 Baierl Chevrolet Baierl Chevrolet Customer Service Representative Responsibilities : Receive payments made by cash, checks, credit card receipts, EFTs and issue payment receipts Process...
Night Shift Closers: Customer Service / Cashier
- Beaver Falls, PA (7 miles from New Galilee, PA)
- 3 days ago
- Beaver Falls, PA (7 miles from New Galilee, PA)
- 3 days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
Service Dispatch - Customer Service
- Salem, OH (24 miles from New Galilee, PA)
- 3 days ago
- Salem, OH (24 miles from New Galilee, PA)
- 3 days ago
Service Dispatch Specialist I Job Description Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses...
Customer Service Advisor - Newport Glen
- Youngstown, OH (20 miles from New Galilee, PA)
- 5 days ago
- Youngstown, OH (20 miles from New Galilee, PA)
- 5 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Demographic Data for New Galilee, PA
Moving to New Galilee, PA? Find some basic demographic data about New Galilee, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Galilee, PA
Highest Education Level
Customer Service Representatives in New Galilee, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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