Customer Service Representative Jobs in New Berlinville, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 158 Jobs

Retail Sales Associate - Part Time

  • Montgomeryvle, PA (22 miles from New Berlinville, PA)
  • 5 hours ago
  • Montgomeryvle, PA (22 miles from New Berlinville, PA)
  • 5 hours ago

COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands...

Client Advocate (In Office)

  • Wayne, PA (23 miles from New Berlinville, PA)
  • 1 day ago
  • Wayne, PA (23 miles from New Berlinville, PA)
  • 1 day ago

Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative...

Customer Service Representative $16 hourly

  • Quakertown, PA (18 miles from New Berlinville, PA)
  • 1 day ago
  • Quakertown, PA (18 miles from New Berlinville, PA)
  • 1 day ago

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...

Customer Service Representative - Work From Home

  • West Chester, PA (24 miles from New Berlinville, PA)
  • 1 day ago
  • West Chester, PA (24 miles from New Berlinville, PA)
  • 1 day ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Inside Sales Associate

  • Reading, PA (16 miles from New Berlinville, PA)
  • 2 days ago
  • Reading, PA (16 miles from New Berlinville, PA)
  • 2 days ago

Schedule: 8am-5pm or 12:30-8:30FastBridge Fiber is a modern fiber-optic internet service company providing ultra-fast and highly reliable service to homes and businesses over our newly constructed...

Customer Service Representative

  • Chalfont, PA (22 miles from New Berlinville, PA)
  • 2 days ago
  • Chalfont, PA (22 miles from New Berlinville, PA)
  • 2 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Representative - Commercial Business

  • Coopersburg, PA (16 miles from New Berlinville, PA)
  • 3 days ago
  • Coopersburg, PA (16 miles from New Berlinville, PA)
  • 3 days ago

Overview Lutron has an exciting opportunity on our Customer Service Team – Commercial Business at our Global Headquarters in Coopersburg, PA. This role offers a unique chance to gain hands-on...

Customer Care Representative

  • Allentown, PA (20 miles from New Berlinville, PA)
  • 3 days ago
  • Allentown, PA (20 miles from New Berlinville, PA)
  • 3 days ago

Allentown, PA 2 DAYS AGO 21572609 Summary Allentown, PA Competitive Salary 3 Years Experience Bachelor's degree No Commisssion 40.00 hours per week / Day Shift /Full-Time Description Reference #:...

Customer Service Representative

  • Wernersville, PA (24 miles from New Berlinville, PA)
  • 3 days ago
  • Wernersville, PA (24 miles from New Berlinville, PA)
  • 3 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Client Service Representative

  • Radnor, PA (23 miles from New Berlinville, PA)
  • 3 days ago
  • Radnor, PA (23 miles from New Berlinville, PA)
  • 3 days ago

Description: Could you be our next Client Service Representative? Why work as a Client Service Representative with Main Line Health? Make an Impact! Our Client Service Representative is an...

Customer Service Technician

  • Saint Peters, PA (12 miles from New Berlinville, PA)
  • 3 days ago
  • Saint Peters, PA (12 miles from New Berlinville, PA)
  • 3 days ago

Customer Service Technician Customer Service Technician BH Job ID: BH-2787-2 SF Job Req ID: Customer Service Technician Ingersoll Rand is an equal opportunity employer. All qualified applicants...

Client Service Representative

  • Malvern, PA (21 miles from New Berlinville, PA)
  • 3 days ago
  • Malvern, PA (21 miles from New Berlinville, PA)
  • 3 days ago

At our Rarebreed Hospital, you can help reimagine the veterinary experience in your community. Our expanding environment means you'll be in the hands of our experienced and enthusiastic team. It's...

Customer Service Associate

  • Paoli, PA (22 miles from New Berlinville, PA)
  • 3 days ago
  • Paoli, PA (22 miles from New Berlinville, PA)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Bilingual Customer Account Representative

  • Reading, PA (16 miles from New Berlinville, PA)
  • 3 days ago
  • Reading, PA (16 miles from New Berlinville, PA)
  • 3 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

New Store Customer Service Associate Team Leader (Assistant Department Manager) - Doylestown - Opening Early Spring 2025

  • Quakertown, PA (18 miles from New Berlinville, PA)
  • 3 days ago
  • Quakertown, PA (18 miles from New Berlinville, PA)
  • 3 days ago

New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...

Demographic Data for New Berlinville, PA

Moving to New Berlinville, PA? Find some basic demographic data about New Berlinville, PA below.


Local
National
225
18
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in New Berlinville, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in New Berlinville, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in New Berlinville, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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