Customer Service Representative Jobs in New Alexandria, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Penn Hills, PA (22 miles from New Alexandria, PA)
- 3 hours ago
- Penn Hills, PA (22 miles from New Alexandria, PA)
- 3 hours ago
Overview Customer Service Representatives will support a leading provider of credit information for mortgage lending to support customer service and credit facilitation operations....
- Greensburg, PA (8 miles from New Alexandria, PA)
- 1 day ago
- Greensburg, PA (8 miles from New Alexandria, PA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Indiana, PA (20 miles from New Alexandria, PA)
- 1 day ago
- Indiana, PA (20 miles from New Alexandria, PA)
- 1 day ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Warehouse Associate - CT
- United, PA (13 miles from New Alexandria, PA)
- 1 day ago
- United, PA (13 miles from New Alexandria, PA)
- 1 day ago
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...
Customer Service Representative
- Penn Hills, PA (22 miles from New Alexandria, PA)
- 2 days ago
- Penn Hills, PA (22 miles from New Alexandria, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- McKeesport, PA (20 miles from New Alexandria, PA)
- 2 days ago
- McKeesport, PA (20 miles from New Alexandria, PA)
- 2 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Murrysville, PA (12 miles from New Alexandria, PA)
- 2 days ago
- Murrysville, PA (12 miles from New Alexandria, PA)
- 2 days ago
Preferred Minimum 1-3 years of Customer Service or Call Center experience; experience working in a corporate environment Preferred Skills: Data Analysis & Interpretation Root Cause Analysis (RCA) Troubleshooting...
Customer Service Representative
- United, PA (13 miles from New Alexandria, PA)
- 2 days ago
- United, PA (13 miles from New Alexandria, PA)
- 2 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
- United, PA (13 miles from New Alexandria, PA)
- 2 days ago
- United, PA (13 miles from New Alexandria, PA)
- 2 days ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...
Customer Account Representative
- McKeesport, PA (20 miles from New Alexandria, PA)
- 3 days ago
- McKeesport, PA (20 miles from New Alexandria, PA)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Account Representative
- United, PA (13 miles from New Alexandria, PA)
- 3 days ago
- United, PA (13 miles from New Alexandria, PA)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- United, PA (13 miles from New Alexandria, PA)
- 3 days ago
- United, PA (13 miles from New Alexandria, PA)
- 3 days ago
Description\: Could you be our next Client Service Representative? Why work as a Client Service Representative with Main Line Health? Make an Impact! Our Client Service Representative is an...
- North Versailles, PA (20 miles from New Alexandria, PA)
- 4 days ago
- North Versailles, PA (20 miles from New Alexandria, PA)
- 4 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep(09611) - New Ken Dominos
- Lower Burrell, PA (19 miles from New Alexandria, PA)
- 5 days ago
- Lower Burrell, PA (19 miles from New Alexandria, PA)
- 5 days ago
Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(09095) - 10729 Rt. 30
- North Huntingdon, PA (17 miles from New Alexandria, PA)
- 5 days ago
- North Huntingdon, PA (17 miles from New Alexandria, PA)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for New Alexandria, PA
Moving to New Alexandria, PA? Find some basic demographic data about New Alexandria, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Alexandria, PA
Highest Education Level
Customer Service Representatives in New Alexandria, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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