Customer Service Representative Jobs in Nesquehoning, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Agent, Admin (Clerk)- 2nd Shift
- Hazle Township, PA (9 miles from Nesquehoning, PA)
- 5 hours ago
- Hazle Township, PA (9 miles from Nesquehoning, PA)
- 5 hours ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Customer Service Rep(04752) - 300 Terry Reiley Way
- Pottsville, PA (24 miles from Nesquehoning, PA)
- 1 day ago
- Pottsville, PA (24 miles from Nesquehoning, PA)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
ULINE- Customer Service Representative
- Wescosville, PA (24 miles from Nesquehoning, PA)
- 2 days ago
- Wescosville, PA (24 miles from Nesquehoning, PA)
- 2 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
Customer Service Representative
- Whitehall, PA (23 miles from Nesquehoning, PA)
- 4 days ago
- Whitehall, PA (23 miles from Nesquehoning, PA)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Bilingual
- Slatington, PA (15 miles from Nesquehoning, PA)
- 5 days ago
- Slatington, PA (15 miles from Nesquehoning, PA)
- 5 days ago
Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...
Bilingual Customer Service Specialist (Spanish)
- Fogelsville, PA (21 miles from Nesquehoning, PA)
- 6 days ago
- Fogelsville, PA (21 miles from Nesquehoning, PA)
- 6 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Blakeslee, PA (22 miles from Nesquehoning, PA)
- 7 days ago
- Blakeslee, PA (22 miles from Nesquehoning, PA)
- 7 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Customer Service Rep(04737) - S Mountain Blvd #2 Mountain Top
- Mountain Top, PA (18 miles from Nesquehoning, PA)
- 7 days ago
- Mountain Top, PA (18 miles from Nesquehoning, PA)
- 7 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
- Hamburg, PA (22 miles from Nesquehoning, PA)
- 11 days ago
- Hamburg, PA (22 miles from Nesquehoning, PA)
- 11 days ago
Description Job Description: Customer service Reports to: Office Manager Job Purpose: To provide customers with product and service information in a friendly and knowledgeable manner. Conflict...
- Whitehall, PA (23 miles from Nesquehoning, PA)
- 12 days ago
- Whitehall, PA (23 miles from Nesquehoning, PA)
- 12 days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative
- Slatington, PA (15 miles from Nesquehoning, PA)
- 12 days ago
- Slatington, PA (15 miles from Nesquehoning, PA)
- 12 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
Customer Service Rep(09056) - Fogelsville
- Fogelsville, PA (21 miles from Nesquehoning, PA)
- 13 days ago
- Fogelsville, PA (21 miles from Nesquehoning, PA)
- 13 days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
- Hazle Township, PA (8 miles from Nesquehoning, PA)
- 18 days ago
- Hazle Township, PA (8 miles from Nesquehoning, PA)
- 18 days ago
Customer Care Representative 3.0 3.0 out of 5 stars Hazle Township, PA Position: Customer Care Representative Schedule: Monday to Thursday | 8:00 AM - 4:30 PM Pay Rate: $23-$25/hour - based on...
- Tamaqua, PA (7 miles from Nesquehoning, PA)
- 19 days ago
- Tamaqua, PA (7 miles from Nesquehoning, PA)
- 19 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Retail Customer Service Cashier
- Mifflinville, PA (24 miles from Nesquehoning, PA)
- 21 days ago
- Mifflinville, PA (24 miles from Nesquehoning, PA)
- 21 days ago
Req ID: 459441 Address: 440 W. 3rd Mifflinville, PA, 18631 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Demographic Data for Nesquehoning, PA
Moving to Nesquehoning, PA? Find some basic demographic data about Nesquehoning, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Nesquehoning, PA
Highest Education Level
Customer Service Representatives in Nesquehoning, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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