Customer Service Representative Jobs in Natrona Heights, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Crafton, PA (24 miles from Natrona Heights, PA)
- 3 hours ago
- Crafton, PA (24 miles from Natrona Heights, PA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Murrysville, PA (13 miles from Natrona Heights, PA)
- 3 hours ago
- Murrysville, PA (13 miles from Natrona Heights, PA)
- 3 hours ago
Minimum required Education: High School Diploma, Vocational Education Preferred Minimum 1-3 years of Customer Service or Call Center experience; experience working in a corporate environment Skills:...
Retail Customer Service Cashier
- Saxonburg, PA (8 miles from Natrona Heights, PA)
- 3 hours ago
- Saxonburg, PA (8 miles from Natrona Heights, PA)
- 3 hours ago
Req ID: 459832 Address: 1011 New Castle Road Slippery Rock, PA, 16057 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Rep(09611) - New Ken Dominos
- Lower Burrell, PA (4 miles from Natrona Heights, PA)
- 12 hours ago
- Lower Burrell, PA (4 miles from Natrona Heights, PA)
- 12 hours ago
Hiring all positions.Job DescriptionCustomer Service RepresentativeDuties & Responsibilities:We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(04708) - 4631 Centre Ave
- Pittsburgh, PA (21 miles from Natrona Heights, PA)
- 12 hours ago
- Pittsburgh, PA (21 miles from Natrona Heights, PA)
- 12 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
- Pittsburgh, PA (21 miles from Natrona Heights, PA)
- 15 hours ago
- Pittsburgh, PA (21 miles from Natrona Heights, PA)
- 15 hours ago
Morgan Stanley Client Service Associate Job Description POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth...
Butler Early Morning Customer Service
- Butler, PA (22 miles from Natrona Heights, PA)
- 15 hours ago
- Butler, PA (22 miles from Natrona Heights, PA)
- 15 hours ago
Early Morning Shift Crew Member Position Type: Part-Time/Full-Time Shift: Opening Shift, Starting at 4:00 AM Salary: $13.50 per hour Benefits: Free Meals Free Uniforms World-Class Training Paid...
Customer Service Rep(09095) - 10729 Rt. 30
- North Huntingdon, PA (22 miles from Natrona Heights, PA)
- 15 hours ago
- North Huntingdon, PA (22 miles from Natrona Heights, PA)
- 15 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(04418) - 1001 E Carson St
- Pittsburgh, PA (21 miles from Natrona Heights, PA)
- 15 hours ago
- Pittsburgh, PA (21 miles from Natrona Heights, PA)
- 15 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Butler, PA (22 miles from Natrona Heights, PA)
- 15 hours ago
- Butler, PA (22 miles from Natrona Heights, PA)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Pittsburgh, PA (21 miles from Natrona Heights, PA)
- 1 day ago
- Pittsburgh, PA (21 miles from Natrona Heights, PA)
- 1 day ago
Preferred Qualifications Call center experience in benefits claims, billing, or eligibility. Bilingual....
Eyewear Customer Service/Sales Advisor Part Time
- Murrysville, PA (13 miles from Natrona Heights, PA)
- 1 day ago
- Murrysville, PA (13 miles from Natrona Heights, PA)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
- Pleasant Hills, PA (23 miles from Natrona Heights, PA)
- 1 day ago
- Pleasant Hills, PA (23 miles from Natrona Heights, PA)
- 1 day ago
Store - PITT-PLEASANT HILLS, PA Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout...
Customer Support Representative
- Pittsburgh, PA (21 miles from Natrona Heights, PA)
- 2 days ago
- Pittsburgh, PA (21 miles from Natrona Heights, PA)
- 2 days ago
We're seeking a dependable and detail-oriented Customer Support Representative to become an integral part of a small, collaborative team. In this role, you'll support daily office operations and...
PIT Airport- Customer Service Agent
- Pittsburgh, PA (21 miles from Natrona Heights, PA)
- 2 days ago
- Pittsburgh, PA (21 miles from Natrona Heights, PA)
- 2 days ago
PIT Airport- Customer Service Agent Job Description: At Surf Air Mobility, were transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and...
Demographic Data for Natrona Heights, PA
Moving to Natrona Heights, PA? Find some basic demographic data about Natrona Heights, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Natrona Heights, PA
Highest Education Level
Customer Service Representatives in Natrona Heights, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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