Customer Service Representative Jobs in Nanticoke, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Work From Home
- Hazleton, PA (17 miles from Nanticoke, PA)
- 23 hours ago
- Hazleton, PA (17 miles from Nanticoke, PA)
- 23 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkFraud Client Services Representative - 1st shift
- Scranton, PA (24 miles from Nanticoke, PA)
- 2 days ago
- Scranton, PA (24 miles from Nanticoke, PA)
- 2 days ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
Customer Service Representative
- Edwardsville, PA (8 miles from Nanticoke, PA)
- 2 days ago
- Edwardsville, PA (8 miles from Nanticoke, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Casual Customer Care Representative $17 hourly
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 3 days ago
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 3 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 3 days ago
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 3 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 4 days ago
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 4 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Agent, Admin (Clerk)- 2nd Shift
- Hazle Township, PA (16 miles from Nanticoke, PA)
- 5 days ago
- Hazle Township, PA (16 miles from Nanticoke, PA)
- 5 days ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Customer Account Representative
- Bloomsburg, PA (23 miles from Nanticoke, PA)
- 11 days ago
- Bloomsburg, PA (23 miles from Nanticoke, PA)
- 11 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(04758) - 1068 Wyoming Ave
- Wyoming, PA (12 miles from Nanticoke, PA)
- 12 days ago
- Wyoming, PA (12 miles from Nanticoke, PA)
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04429) - 2834 Memorial Hwy
- Dallas, PA (10 miles from Nanticoke, PA)
- 12 days ago
- Dallas, PA (10 miles from Nanticoke, PA)
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04883) - 405 S Main St
- Old Forge, PA (19 miles from Nanticoke, PA)
- 12 days ago
- Old Forge, PA (19 miles from Nanticoke, PA)
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04737) - S Mountain Blvd #2 Mountain Top
- Mountain Top, PA (6 miles from Nanticoke, PA)
- 12 days ago
- Mountain Top, PA (6 miles from Nanticoke, PA)
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04821) - 515 Market St
- Kingston, PA (8 miles from Nanticoke, PA)
- 12 days ago
- Kingston, PA (8 miles from Nanticoke, PA)
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04738) - 1121 Northern Blvd
- Clarks Summit, PA (23 miles from Nanticoke, PA)
- 12 days ago
- Clarks Summit, PA (23 miles from Nanticoke, PA)
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04736) - 140 Laurel St
- Pittston, PA (16 miles from Nanticoke, PA)
- 12 days ago
- Pittston, PA (16 miles from Nanticoke, PA)
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Demographic Data for Nanticoke, PA
Moving to Nanticoke, PA? Find some basic demographic data about Nanticoke, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Nanticoke, PA
Highest Education Level
Customer Service Representatives in Nanticoke, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »