Customer Service Representative Jobs in Myerstown, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(04739) - 840 W. Main St
- New Holland, PA (22 miles from Myerstown, PA)
- 9 hours ago
- New Holland, PA (22 miles from Myerstown, PA)
- 9 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Seasonal Distribution Customer Service Representative
- Fredericksburg, PA (8 miles from Myerstown, PA)
- 12 hours ago
- Fredericksburg, PA (8 miles from Myerstown, PA)
- 12 hours ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
ED Customer Service Specialist (Part Time/Day Shift)
- Lancaster, PA (21 miles from Myerstown, PA)
- 12 hours ago
- Lancaster, PA (21 miles from Myerstown, PA)
- 12 hours ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Rep(04878)2422 Willow Street Pike
- Lancaster, PA (21 miles from Myerstown, PA)
- 1 day ago
- Lancaster, PA (21 miles from Myerstown, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(04847) - 1 West Penn Ave.
- Robesonia, PA (10 miles from Myerstown, PA)
- 1 day ago
- Robesonia, PA (10 miles from Myerstown, PA)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04752) - 300 Terry Reiley Way
- Pottsville, PA (21 miles from Myerstown, PA)
- 2 days ago
- Pottsville, PA (21 miles from Myerstown, PA)
- 2 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04781) - 798D New Holland Ave
- Lancaster, PA (21 miles from Myerstown, PA)
- 2 days ago
- Lancaster, PA (21 miles from Myerstown, PA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
LNS Airport- PT Customer Service Agent
- Lititz, PA (14 miles from Myerstown, PA)
- 3 days ago
- Lititz, PA (14 miles from Myerstown, PA)
- 3 days ago
LNS Airport- PT Customer Service Agent Job Description: At Surf Air Mobility, were transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and...
Representative - Customer Service
- Annville, PA (13 miles from Myerstown, PA)
- 4 days ago
- Annville, PA (13 miles from Myerstown, PA)
- 4 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and...
Inside Sales / Customer Service - Pennsauken, NJ
- Lancaster, PA (21 miles from Myerstown, PA)
- 4 days ago
- Lancaster, PA (21 miles from Myerstown, PA)
- 4 days ago
Mostrar mas Ultima actualizacion: hace mas de 30 dias Inside Sales Customer Service Representative The Lending Group CO Remote, US Teletrabajo A tiempo completo We're looking for a full-time inside...
Customer Service Representative
- Lancaster, PA (21 miles from Myerstown, PA)
- 5 days ago
- Lancaster, PA (21 miles from Myerstown, PA)
- 5 days ago
Benefits: Bonus based on performance Flexible schedule Opportunity for advancement General Purpose: Requires frequent contact with customers, associates, and upper management. Occasional contact...
- Lancaster, PA (21 miles from Myerstown, PA)
- 7 days ago
- Lancaster, PA (21 miles from Myerstown, PA)
- 7 days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
- Reading, PA (19 miles from Myerstown, PA)
- 7 days ago
- Reading, PA (19 miles from Myerstown, PA)
- 7 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Associate - Temporary
- Reading, PA (19 miles from Myerstown, PA)
- 8 days ago
- Reading, PA (19 miles from Myerstown, PA)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Ephrata, PA (16 miles from Myerstown, PA)
- 8 days ago
- Ephrata, PA (16 miles from Myerstown, PA)
- 8 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Demographic Data for Myerstown, PA
Moving to Myerstown, PA? Find some basic demographic data about Myerstown, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Myerstown, PA
Highest Education Level
Customer Service Representatives in Myerstown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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