Customer Service Representative Jobs in Mountain Top, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Work From Home
- Hazleton, PA (12 miles from Mountain Top, PA)
- 19 hours ago
- Hazleton, PA (12 miles from Mountain Top, PA)
- 19 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkFraud Client Services Representative - 1st shift
- Scranton, PA (24 miles from Mountain Top, PA)
- 2 days ago
- Scranton, PA (24 miles from Mountain Top, PA)
- 2 days ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
Customer Service Representative
- Edwardsville, PA (11 miles from Mountain Top, PA)
- 2 days ago
- Edwardsville, PA (11 miles from Mountain Top, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Casual Customer Care Representative $17 hourly
- Wilkes Barre, PA (9 miles from Mountain Top, PA)
- 3 days ago
- Wilkes Barre, PA (9 miles from Mountain Top, PA)
- 3 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Wilkes Barre, PA (9 miles from Mountain Top, PA)
- 3 days ago
- Wilkes Barre, PA (9 miles from Mountain Top, PA)
- 3 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
- Wilkes Barre, PA (9 miles from Mountain Top, PA)
- 4 days ago
- Wilkes Barre, PA (9 miles from Mountain Top, PA)
- 4 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Agent, Admin (Clerk)- 2nd Shift
- Hazle Township, PA (11 miles from Mountain Top, PA)
- 5 days ago
- Hazle Township, PA (11 miles from Mountain Top, PA)
- 5 days ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Customer Service Rep(04758) - 1068 Wyoming Ave
- Wyoming, PA (15 miles from Mountain Top, PA)
- 12 days ago
- Wyoming, PA (15 miles from Mountain Top, PA)
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04429) - 2834 Memorial Hwy
- Dallas, PA (16 miles from Mountain Top, PA)
- 12 days ago
- Dallas, PA (16 miles from Mountain Top, PA)
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04883) - 405 S Main St
- Old Forge, PA (20 miles from Mountain Top, PA)
- 12 days ago
- Old Forge, PA (20 miles from Mountain Top, PA)
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04737) - S Mountain Blvd #2 Mountain Top
- Mountain Top, PA
- 12 days ago
- Mountain Top, PA
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04821) - 515 Market St
- Kingston, PA (11 miles from Mountain Top, PA)
- 12 days ago
- Kingston, PA (11 miles from Mountain Top, PA)
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Customer Service Rep(04736) - 140 Laurel St
- Pittston, PA (16 miles from Mountain Top, PA)
- 12 days ago
- Pittston, PA (16 miles from Mountain Top, PA)
- 12 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
- Hazle Township, PA (12 miles from Mountain Top, PA)
- 23 days ago
- Hazle Township, PA (12 miles from Mountain Top, PA)
- 23 days ago
Customer Care Representative 3.0 3.0 out of 5 stars Hazle Township, PA Position: Customer Care Representative Schedule: Monday to Thursday | 8:00 AM - 4:30 PM Pay Rate: $23-$25/hour - based on...
Insurance Customer Service Representative
- Wilkes Barre, PA (9 miles from Mountain Top, PA)
- 24 days ago
- Wilkes Barre, PA (9 miles from Mountain Top, PA)
- 24 days ago
As experts in protecting what matters most to businesses and individuals, were looking to bring on our next Account Coordinator to support our Commercial Lines department and deliver exceptional...
Demographic Data for Mountain Top, PA
Moving to Mountain Top, PA? Find some basic demographic data about Mountain Top, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Mountain Top, PA
Highest Education Level
Customer Service Representatives in Mountain Top, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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