Customer Service Representative Jobs in Mount Pleasant Mills, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Coordinator
- Millersburg, PA (9 miles from Mount Pleasant Mills, PA)
- 13 hours ago
- Millersburg, PA (9 miles from Mount Pleasant Mills, PA)
- 13 hours ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Sunbury, PA (15 miles from Mount Pleasant Mills, PA)
- 1 day ago
- Sunbury, PA (15 miles from Mount Pleasant Mills, PA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Member Service Representative (Part-Time), Sunbury
- Sunbury, PA (15 miles from Mount Pleasant Mills, PA)
- 3 days ago
- Sunbury, PA (15 miles from Mount Pleasant Mills, PA)
- 3 days ago
Part Time - 25 Hours Per Week** - **Monday through Saturday Availability Required** **Role:** A Member Service Representative's primary responsibility is to assist members in meeting routine...
Customer Service Representative
- Northumberland, PA (20 miles from Mount Pleasant Mills, PA)
- 5 days ago
- Northumberland, PA (20 miles from Mount Pleasant Mills, PA)
- 5 days ago
Strong Spas is now hiring for a Customer Service Representative at our Northumberland Call Center....
Customer Service Rep(04072) - 327 N Market St
- Selinsgrove, PA (9 miles from Mount Pleasant Mills, PA)
- 12 days ago
- Selinsgrove, PA (9 miles from Mount Pleasant Mills, PA)
- 12 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Member Service Representative (Part-Time)
- Sunbury, PA (15 miles from Mount Pleasant Mills, PA)
- 18 days ago
- Sunbury, PA (15 miles from Mount Pleasant Mills, PA)
- 18 days ago
Part Time - 25 Hours Per Week Monday through Saturday Availability Required Role: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals...
- Mifflintown, PA (22 miles from Mount Pleasant Mills, PA)
- 20 days ago
- Mifflintown, PA (22 miles from Mount Pleasant Mills, PA)
- 20 days ago
Job Type Full-time Description General Responsibilities Responsible for performing a variety of duties to support the customer service function of the Bank. This includes managing large amounts of...
Customer Service Representative
- Shamokin Dam, PA (14 miles from Mount Pleasant Mills, PA)
- 22 days ago
- Shamokin Dam, PA (14 miles from Mount Pleasant Mills, PA)
- 22 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Mifflintown, PA (22 miles from Mount Pleasant Mills, PA)
- 22 days ago
- Mifflintown, PA (22 miles from Mount Pleasant Mills, PA)
- 22 days ago
Essential Cabinetry Group is a leader in cabinet manufacturing throughout the U.S., delivering high-quality, customizable cabinetry solutions that blend innovative design with exceptional...
Customer Service Representative
- Mifflinburg, PA (18 miles from Mount Pleasant Mills, PA)
- 27 days ago
- Mifflinburg, PA (18 miles from Mount Pleasant Mills, PA)
- 27 days ago
Customer Service Representatives are the front line of Susquehanna Community Bank and are responsible for processing personal and commercial transactions and providing fast and friendly customer service...
Customer Service Representative (Loan Consultant I)
- Shamokin Dam, PA (14 miles from Mount Pleasant Mills, PA)
- 28 days ago
- Shamokin Dam, PA (14 miles from Mount Pleasant Mills, PA)
- 28 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Account Representative
- Coal Township, PA (24 miles from Mount Pleasant Mills, PA)
- 45+ days ago
- Coal Township, PA (24 miles from Mount Pleasant Mills, PA)
- 45+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Lewisburg, PA (20 miles from Mount Pleasant Mills, PA)
- 45+ days ago
- Lewisburg, PA (20 miles from Mount Pleasant Mills, PA)
- 45+ days ago
Lewisburg, PA 1 DAYS AGO 21402083 Summary Lewisburg, PA Competitive Salary 0 Years Experience Secondary education, no high school diploma (grades 9-12) No Commisssion 25.00 hours per week / Day,...
Customer Service Representative
- Sunbury, PA (15 miles from Mount Pleasant Mills, PA)
- 90+ days ago
- Sunbury, PA (15 miles from Mount Pleasant Mills, PA)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representatives
- Coal Township, PA (24 miles from Mount Pleasant Mills, PA)
- 90+ days ago
- Coal Township, PA (24 miles from Mount Pleasant Mills, PA)
- 90+ days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....
Demographic Data for Mount Pleasant Mills, PA
Moving to Mount Pleasant Mills, PA? Find some basic demographic data about Mount Pleasant Mills, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mount Pleasant Mills, PA
Highest Education Level
Customer Service Representatives in Mount Pleasant Mills, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »