Customer Service Representative Jobs in Morrisville, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 183 Jobs

Office Administrator / Customer Service Specialist

  • Winter Walking
  • Horsham, PA (17 miles from Morrisville, PA)
  • 5 days ago
  • Winter Walking
  • Horsham, PA (17 miles from Morrisville, PA)
  • 5 days ago

Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...

Sales Consultant

  • Langhorne, PA (4 miles from Morrisville, PA)
  • 21 days ago
  • Langhorne, PA (4 miles from Morrisville, PA)
  • 21 days ago

7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Customer Service Associate

  • New Egypt, NJ (18 miles from Morrisville, PA)
  • 2 hours ago
  • New Egypt, NJ (18 miles from Morrisville, PA)
  • 2 hours ago

Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....

Customer Service Branch Associate / Delivery Driver - Automotive Finishes

  • Cherry Hill, NJ (21 miles from Morrisville, PA)
  • 10 hours ago
  • Cherry Hill, NJ (21 miles from Morrisville, PA)
  • 10 hours ago

The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...

Customer Service Representative (remote)

  • Trenton, NJ (3 miles from Morrisville, PA)
  • 10 hours ago
  • Trenton, NJ (3 miles from Morrisville, PA)
  • 10 hours ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative - Moorestown, NJ

  • Moorestown, NJ (16 miles from Morrisville, PA)
  • 10 hours ago
  • Moorestown, NJ (16 miles from Morrisville, PA)
  • 10 hours ago

Remote Customer Service Position Opportunity - Work From HomeCompensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with ADSLOT INCWe...

Account Management/Customer Service Representative

  • Levittown, PA (2 miles from Morrisville, PA)
  • 14 hours ago
  • Levittown, PA (2 miles from Morrisville, PA)
  • 14 hours ago

Customer Service Representative** Enthusiastic and energetic person needed to fill customer service role/ sales position in business to business sales environment....

Customer Service Branch Associate / Delivery Driver - Automotive Finishes

  • Cherry Hill, NJ (21 miles from Morrisville, PA)
  • 1 day ago
  • Cherry Hill, NJ (21 miles from Morrisville, PA)
  • 1 day ago

The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...

Customer Service Representative

  • Trenton, NJ (3 miles from Morrisville, PA)
  • 1 day ago
  • Trenton, NJ (3 miles from Morrisville, PA)
  • 1 day ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service Representative

  • Jackson, NJ (24 miles from Morrisville, PA)
  • 1 day ago
  • Jackson, NJ (24 miles from Morrisville, PA)
  • 1 day ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service Rep(03957) - 127 S Black Horse Pike

  • Monroe Township, NJ (22 miles from Morrisville, PA)
  • 1 day ago
  • Monroe Township, NJ (22 miles from Morrisville, PA)
  • 1 day ago

The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function

Customer Service Rep(03359) - 6002 Main Street

  • Hamilton, NJ (4 miles from Morrisville, PA)
  • 1 day ago
  • Hamilton, NJ (4 miles from Morrisville, PA)
  • 1 day ago

The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function

Customer Service Representative

  • Pennsauken, NJ (21 miles from Morrisville, PA)
  • 1 day ago
  • Pennsauken, NJ (21 miles from Morrisville, PA)
  • 1 day ago

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...

Savers / Value Village Careers - GreenDrop Customer Service Attendant

  • Willow Grove, PA (16 miles from Morrisville, PA)
  • 1 day ago
  • Willow Grove, PA (16 miles from Morrisville, PA)
  • 1 day ago

Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering...

Customer Service Rep(04962) - 3201 State Route 27

  • Hillsborough, NJ (22 miles from Morrisville, PA)
  • 2 days ago
  • Hillsborough, NJ (22 miles from Morrisville, PA)
  • 2 days ago

Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...

Demographic Data for Morrisville, PA

Moving to Morrisville, PA? Find some basic demographic data about Morrisville, PA below.


Local
National
53,153
1,334
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Morrisville, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Morrisville, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Morrisville, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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