Customer Service Representative Jobs in Morgantown, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Susquehanna Printing Company- FT Customer Service Representative Circulation
- Lancaster, PA (23 miles from Morgantown, PA)
- 4 hours ago
- Lancaster, PA (23 miles from Morgantown, PA)
- 4 hours ago
The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers....
Customer Service Representative
- Lancaster, PA (23 miles from Morgantown, PA)
- 12 hours ago
- Lancaster, PA (23 miles from Morgantown, PA)
- 12 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Saint Peters, PA (8 miles from Morgantown, PA)
- 12 hours ago
- Saint Peters, PA (8 miles from Morgantown, PA)
- 12 hours ago
Customer Service Technician Customer Service Technician BH Job ID: BH-2787-2 SF Job Req ID: Customer Service Technician Ingersoll Rand is an equal opportunity employer. All qualified applicants...
- Malvern, PA (21 miles from Morgantown, PA)
- 13 hours ago
- Malvern, PA (21 miles from Morgantown, PA)
- 13 hours ago
At our Rarebreed Hospital, you can help reimagine the veterinary experience in your community. Our expanding environment means you'll be in the hands of our experienced and enthusiastic team. It's...
- Paoli, PA (23 miles from Morgantown, PA)
- 1 day ago
- Paoli, PA (23 miles from Morgantown, PA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Account Representative
- Reading, PA (13 miles from Morgantown, PA)
- 1 day ago
- Reading, PA (13 miles from Morgantown, PA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Rep(04750) - 310 Penn St.
- Reading, PA (13 miles from Morgantown, PA)
- 1 day ago
- Reading, PA (13 miles from Morgantown, PA)
- 1 day ago
Customer Service Rep(04750) - 310 Penn St. Domino's Franchise - 3.4 Reading, PA Job Details Full-time Estimated: $20.1K - $26.4K a year 1 day ago Qualifications Writing skills Entry level Full Job...
Client Services Representative
- Reading, PA (13 miles from Morgantown, PA)
- 1 day ago
- Reading, PA (13 miles from Morgantown, PA)
- 1 day ago
Client Services Administrator Title: Client Services Administrator Location: Hertfordshire, United Kingdom (Hybrid/ Remote ) Salary: 32,000 - 35,000 (Depending on Experience) + achievable monthly...
- Lancaster, PA (23 miles from Morgantown, PA)
- 1 day ago
- Lancaster, PA (23 miles from Morgantown, PA)
- 1 day ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Specialist- Abbeyville Family Medicine (Full Time/Day & Evening Shift)
- Lancaster, PA (23 miles from Morgantown, PA)
- 1 day ago
- Lancaster, PA (23 miles from Morgantown, PA)
- 1 day ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Specialist- Holistic Therapy (Part Time/Day & Evening Shift)
- Lancaster, PA (23 miles from Morgantown, PA)
- 1 day ago
- Lancaster, PA (23 miles from Morgantown, PA)
- 1 day ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Bilingual Customer Service Specialist (Spanish)
- West Chester, PA (19 miles from Morgantown, PA)
- 1 day ago
- West Chester, PA (19 miles from Morgantown, PA)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist (Spanish)
- West Chester, PA (19 miles from Morgantown, PA)
- 1 day ago
- West Chester, PA (19 miles from Morgantown, PA)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(04739) - 840 W. Main St
- New Holland, PA (9 miles from Morgantown, PA)
- 2 days ago
- New Holland, PA (9 miles from Morgantown, PA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(04754) - 799 State St.
- Pottstown, PA (16 miles from Morgantown, PA)
- 2 days ago
- Pottstown, PA (16 miles from Morgantown, PA)
- 2 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Demographic Data for Morgantown, PA
Moving to Morgantown, PA? Find some basic demographic data about Morgantown, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Morgantown, PA
Highest Education Level
Customer Service Representatives in Morgantown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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