Customer Service Representative Jobs in Monaca, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Crafton, PA (19 miles from Monaca, PA)
- 1 hour ago
- Crafton, PA (19 miles from Monaca, PA)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Freedom, PA (6 miles from Monaca, PA)
- 1 hour ago
- Freedom, PA (6 miles from Monaca, PA)
- 1 hour ago
Req ID: 459832 Address: 1011 New Castle Road Slippery Rock, PA, 16057 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service - Self Storage Manager
- Mars, PA (14 miles from Monaca, PA)
- 2 days ago
- Mars, PA (14 miles from Monaca, PA)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Beaver Falls, PA (7 miles from Monaca, PA)
- 6 days ago
- Beaver Falls, PA (7 miles from Monaca, PA)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Team Member - Gibsonia, PA (PA0507)
- Gibsonia, PA (19 miles from Monaca, PA)
- 6 days ago
- Gibsonia, PA (19 miles from Monaca, PA)
- 6 days ago
Job Details Job Location : Gibsonia, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Automotive Customer Service Advisor
- Crafton, PA (19 miles from Monaca, PA)
- 6 days ago
- Crafton, PA (19 miles from Monaca, PA)
- 6 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Team Member - Seven Fields (PA0511)
- Seven Fields, PA (14 miles from Monaca, PA)
- 7 days ago
- Seven Fields, PA (14 miles from Monaca, PA)
- 7 days ago
Job Details Job Location : Seven Fields, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...
- Crafton, PA (19 miles from Monaca, PA)
- 9 days ago
- Crafton, PA (19 miles from Monaca, PA)
- 9 days ago
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
Crew Member: Customer Service / Cashier
- Wexford, PA (13 miles from Monaca, PA)
- 10 days ago
- Wexford, PA (13 miles from Monaca, PA)
- 10 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Nights & Closers: Customer Service / Cashier - Must be 18+
- Harmony, PA (17 miles from Monaca, PA)
- 10 days ago
- Harmony, PA (17 miles from Monaca, PA)
- 10 days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Warrendale, PA (12 miles from Monaca, PA)
- 10 days ago
- Warrendale, PA (12 miles from Monaca, PA)
- 10 days ago
Assists the Team Leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads...
Customer Service Representative
- Wellsville, OH (19 miles from Monaca, PA)
- 11 days ago
- Wellsville, OH (19 miles from Monaca, PA)
- 11 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Blood Collection Staff - Customer Service
- Beaver, PA (3 miles from Monaca, PA)
- 12 days ago
- Beaver, PA (3 miles from Monaca, PA)
- 12 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Customer Service Representative
- Bridgeville, PA (24 miles from Monaca, PA)
- 12 days ago
- Bridgeville, PA (24 miles from Monaca, PA)
- 12 days ago
Store 2743641: 3029 Washington Pike, Bridgeville, Pennsylvania 15017 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Leetsdale, PA (8 miles from Monaca, PA)
- 12 days ago
- Leetsdale, PA (8 miles from Monaca, PA)
- 12 days ago
Cen., Leetsdale, Pennsylvania 15056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Monaca, PA
Moving to Monaca, PA? Find some basic demographic data about Monaca, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Monaca, PA
Highest Education Level
Customer Service Representatives in Monaca, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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