Customer Service Representative Jobs in Monaca, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Rochester, PA (7 miles from Monaca, PA)
- 9 hours ago
- Rochester, PA (7 miles from Monaca, PA)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate
- Wexford, PA (13 miles from Monaca, PA)
- 19 hours ago
- Wexford, PA (13 miles from Monaca, PA)
- 19 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Team Member - Gibsonia (PA0507)
- Gibsonia, PA (19 miles from Monaca, PA)
- 1 day ago
- Gibsonia, PA (19 miles from Monaca, PA)
- 1 day ago
Job Details Job Location : Gibsonia, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Be...
Customer Service Representative
- Oakdale, PA (18 miles from Monaca, PA)
- 1 day ago
- Oakdale, PA (18 miles from Monaca, PA)
- 1 day ago
We are searching for a Customer Service Representative to join a growing organization! In this role, you will provide swift client service while assisting with insurance account maintenance....
- Toronto, OH (21 miles from Monaca, PA)
- 1 day ago
- Toronto, OH (21 miles from Monaca, PA)
- 1 day ago
Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice....
- Toronto, OH (21 miles from Monaca, PA)
- 2 days ago
- Toronto, OH (21 miles from Monaca, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Wellsville, OH (19 miles from Monaca, PA)
- 2 days ago
- Wellsville, OH (19 miles from Monaca, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Burgettstown, PA (20 miles from Monaca, PA)
- 2 days ago
- Burgettstown, PA (20 miles from Monaca, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Millvale, PA (21 miles from Monaca, PA)
- 2 days ago
- Millvale, PA (21 miles from Monaca, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Crafton, PA (19 miles from Monaca, PA)
- 2 days ago
- Crafton, PA (19 miles from Monaca, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Sharpsburg, PA (24 miles from Monaca, PA)
- 2 days ago
- Sharpsburg, PA (24 miles from Monaca, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Midland, PA (8 miles from Monaca, PA)
- 2 days ago
- Midland, PA (8 miles from Monaca, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Lisbon, OH (22 miles from Monaca, PA)
- 2 days ago
- Lisbon, OH (22 miles from Monaca, PA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Columbiana, OH (24 miles from Monaca, PA)
- 4 days ago
- Columbiana, OH (24 miles from Monaca, PA)
- 4 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
Customer Service in Financial Services
- Warrendale, PA (12 miles from Monaca, PA)
- 4 days ago
- Warrendale, PA (12 miles from Monaca, PA)
- 4 days ago
Financial Services Professional (Remote | Flexible | Training Provided) Remote | Full-Time or Part-Time | Training & Licensing Support Provided Are you passionate about making a difference in...
Remote WorkDemographic Data for Monaca, PA
Moving to Monaca, PA? Find some basic demographic data about Monaca, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Monaca, PA
Highest Education Level
Customer Service Representatives in Monaca, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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