Customer Service Representative Jobs in Mill Village, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 32 Jobs

Customer Service Representative

Centerville, PA (14 miles from Mill Village, PA)
3 days ago

Centerville, PA (14 miles from Mill Village, PA)
3 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Agent, Cross Functional (Part-Time)

Erie, PA (18 miles from Mill Village, PA)
3 days ago

Erie, PA (18 miles from Mill Village, PA)
3 days ago

We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...

Customer Service Associate - Temporary

Meadville, PA (18 miles from Mill Village, PA)
3 days ago

Meadville, PA (18 miles from Mill Village, PA)
3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

Erie, PA (18 miles from Mill Village, PA)
5 days ago

Erie, PA (18 miles from Mill Village, PA)
5 days ago

Customer Service Representative Erie, PA 16505 US Immediate Start!...

Customer Service Team Member - West 26th St., Erie (PA0519)

Erie, PA (18 miles from Mill Village, PA)
6 days ago

Erie, PA (18 miles from Mill Village, PA)
6 days ago

Job Details Job Location : Erie, PA Position Type : Full-Time/Part-Time Salary Range : $14.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...

Customer Service Rep(09128) - 51 W. 14th St.

Erie, PA (18 miles from Mill Village, PA)
6 days ago

Erie, PA (18 miles from Mill Village, PA)
6 days ago

Customer Service RepresentativeMaking Domino's high quality pizzasFood and portion controlHygiene and food safetyFood preparationTaking customer orders and up sellingGeneral cleaning dutiesTaking...

Bilingual Customer Contact Specialist

Titusville, PA (18 miles from Mill Village, PA)
10 days ago

Titusville, PA (18 miles from Mill Village, PA)
10 days ago

Adhere to federal and state debt collection laws and regulations....

Customer Account Representative

Erie, PA (18 miles from Mill Village, PA)
10 days ago

Erie, PA (18 miles from Mill Village, PA)
10 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Relations Specialist

Meadville, PA (18 miles from Mill Village, PA)
11 days ago

Meadville, PA (18 miles from Mill Village, PA)
11 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...

Crew Member: Customer Service / Cashier

Corry, PA (15 miles from Mill Village, PA)
15 days ago

Corry, PA (15 miles from Mill Village, PA)
15 days ago

The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...

Customer Service, License Technician, Disability Required, Erie

Erie, PA (18 miles from Mill Village, PA)
17 days ago

Erie, PA (18 miles from Mill Village, PA)
17 days ago

Easterseals Western and Central Pennsylvania **is a non-profit organization providing programs and services to individuals with disabilities and other special needs. We are looking to hire a Photo...

Customer Service Representative

Meadville, PA (18 miles from Mill Village, PA)
18 days ago

Meadville, PA (18 miles from Mill Village, PA)
18 days ago

Store 2743675: 18499 Smock Highway, Meadville, Pennsylvania 16335 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Store Customer Service Specialist

Erie, PA (18 miles from Mill Village, PA)
18 days ago

Erie, PA (18 miles from Mill Village, PA)
18 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Part Time - Client Service Rep I

Erie, PA (18 miles from Mill Village, PA)
22 days ago

Erie, PA (18 miles from Mill Village, PA)
22 days ago

Apply Job Type Part-time Description POSTION SUMMARY The Client Service Representative I is an entry level retail employee responsible for maintaining an accurate record of a cash drawer and...

Customer Service Team Member - Meadville, PA (PA0523)

Meadville, PA (18 miles from Mill Village, PA)
23 days ago

Meadville, PA (18 miles from Mill Village, PA)
23 days ago

Job Details Job Location : Meadville, PA Position Type : Full-Time/Part-Time Salary Range : $14.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...

View all 32 jobs

Demographic Data for Mill Village, PA

Moving to Mill Village, PA? Find some basic demographic data about Mill Village, PA below.

Median Age

Average Household Income

Home Value vs Household Income in Mill Village, PA

Local

National

Total Population

238

Number of Businesses

City Size

Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Mill Village, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Mill Village, PA offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

13.0%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mill Village, PA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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