Customer Service Representative Jobs in Mill Hall, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-7 of 7 Jobs

Customer Service Representative

  • Lock Haven, PA (9 miles from Mill Hall, PA)
  • 13 hours ago
  • Lock Haven, PA (9 miles from Mill Hall, PA)
  • 13 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Sr Medical Screener - Reception Technician (Customer Service)

  • Linden, PA (19 miles from Mill Hall, PA)
  • 29 days ago
  • Linden, PA (19 miles from Mill Hall, PA)
  • 29 days ago

Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to qualify donors for the plasma pheresis process. Job Description 1 In...

Customer Service Representative

  • Mifflinburg, PA (24 miles from Mill Hall, PA)
  • 29 days ago
  • Mifflinburg, PA (24 miles from Mill Hall, PA)
  • 29 days ago

Customer Service Representatives are the front line of Susquehanna Community Bank and are responsible for processing personal and commercial transactions and providing fast and friendly customer service...

Customer Service Rep(09068) - 1138 Allegheny Street

  • Jersey Shore, PA (23 miles from Mill Hall, PA)
  • 45+ days ago
  • Jersey Shore, PA (23 miles from Mill Hall, PA)
  • 45+ days ago

Company Description Job Description Responsible for taking orders, making pizzas, and giving the customer the best experience possible. Qualifications Additional Information

Medical Screener - Reception Technician (Customer Service)

  • Linden, PA (19 miles from Mill Hall, PA)
  • 45+ days ago
  • Linden, PA (19 miles from Mill Hall, PA)
  • 45+ days ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Nights & Closers: Customer Service / Cashier - Must be 18+

  • Lock Haven, PA (9 miles from Mill Hall, PA)
  • 90+ days ago
  • Lock Haven, PA (9 miles from Mill Hall, PA)
  • 90+ days ago

Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...

Customer Service Rep(09460) - 17792 Aprile Dr.

  • Renovo, PA (21 miles from Mill Hall, PA)
  • 90+ days ago
  • Renovo, PA (21 miles from Mill Hall, PA)
  • 90+ days ago

You'll find our Customer Service Representative jobs offer you more....

Demographic Data for Mill Hall, PA

Moving to Mill Hall, PA? Find some basic demographic data about Mill Hall, PA below.


Local
National
7,189
173
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Mill Hall, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Mill Hall, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mill Hall, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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