Customer Service Representative Jobs in Middletown, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
CLUB Customer Service Outfitter - Part Time
- Harrisburg, PA (9 miles from Middletown, PA)
- 4 hours ago
- Harrisburg, PA (9 miles from Middletown, PA)
- 4 hours ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Harrisburg, PA (9 miles from Middletown, PA)
- 5 hours ago
- Harrisburg, PA (9 miles from Middletown, PA)
- 5 hours ago
Category/Area of Expertise: Customer Support Job Requisition: 440919 Address: USA-PA-Harrisburg-2300 Linglestown Road Store Code: Store Support - Brands (5148662) At The GIANT Company we're...
Remote Customer Service Representative
- Harrisburg, PA (9 miles from Middletown, PA)
- 6 hours ago
- Harrisburg, PA (9 miles from Middletown, PA)
- 6 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Harrisburg, PA (9 miles from Middletown, PA)
- 6 hours ago
- Harrisburg, PA (9 miles from Middletown, PA)
- 6 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Rep(04861) - 1200 Market St
- Lemoyne, PA (9 miles from Middletown, PA)
- 6 hours ago
- Lemoyne, PA (9 miles from Middletown, PA)
- 6 hours ago
You'll find our Customer Service Representative jobs offer you more....
Seasonal Distribution Customer Service Representative
- Fredericksburg, PA (24 miles from Middletown, PA)
- 7 hours ago
- Fredericksburg, PA (24 miles from Middletown, PA)
- 7 hours ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Customer Service Representative (Healthcare) - Remote
- York, PA (13 miles from Middletown, PA)
- 7 hours ago
- York, PA (13 miles from Middletown, PA)
- 7 hours ago
Job Title: Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative...
Remote Work- Swatara, PA (6 miles from Middletown, PA)
- 7 hours ago
- Swatara, PA (6 miles from Middletown, PA)
- 7 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
ED Customer Service Specialist (Part Time/Day Shift)
- Lancaster, PA (22 miles from Middletown, PA)
- 7 hours ago
- Lancaster, PA (22 miles from Middletown, PA)
- 7 hours ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Rep(04890) - 3921 E. Market St
- York, PA (13 miles from Middletown, PA)
- 1 day ago
- York, PA (13 miles from Middletown, PA)
- 1 day ago
ABOUTTHE JOBYou got game? You got spring in your step? You want the bestjob in the world! And schedules that work with you, not against you? That'sright, we live to beat the rush and make it...
Customer Service Rep(04878)2422 Willow Street Pike
- Lancaster, PA (22 miles from Middletown, PA)
- 1 day ago
- Lancaster, PA (22 miles from Middletown, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(04768) - 900 A Eisenhower Blvd.
- Harrisburg, PA (9 miles from Middletown, PA)
- 1 day ago
- Harrisburg, PA (9 miles from Middletown, PA)
- 1 day ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(04773) - 2825 Carlisle Rd
- Dover, PA (13 miles from Middletown, PA)
- 1 day ago
- Dover, PA (13 miles from Middletown, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Harrisburg, PA (9 miles from Middletown, PA)
- 1 day ago
- Harrisburg, PA (9 miles from Middletown, PA)
- 1 day ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Service Rep(04783) - 351 Loucks Rd
- York, PA (13 miles from Middletown, PA)
- 2 days ago
- York, PA (13 miles from Middletown, PA)
- 2 days ago
From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more....
Demographic Data for Middletown, PA
Moving to Middletown, PA? Find some basic demographic data about Middletown, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Middletown, PA
Highest Education Level
Customer Service Representatives in Middletown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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