Customer Service Representative Jobs in Mechanicsburg, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish) Keyholder
- York, PA (17 miles from Mechanicsburg, PA)
- 20 days ago
- York, PA (17 miles from Mechanicsburg, PA)
- 20 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Senior Representative Remote
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 21 hours ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 21 hours ago
Call center experience preferred....
Remote WorkAssociate Client Support Representative (Remote)
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 21 hours ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 21 hours ago
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join...
Customer Service Delivery Advocate
- York, PA (17 miles from Mechanicsburg, PA)
- 2 days ago
- York, PA (17 miles from Mechanicsburg, PA)
- 2 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 2 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 2 days ago
We're seeking enthusiastic Inbound Customer Service Representatives with at least 2 years of call center experience to deliver outstanding support....
- Middletown, PA (16 miles from Mechanicsburg, PA)
- 3 days ago
- Middletown, PA (16 miles from Mechanicsburg, PA)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 3 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 3 days ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Customer Service Representative
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 4 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 4 days ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading...
Customer Account Representative
- York, PA (17 miles from Mechanicsburg, PA)
- 6 days ago
- York, PA (17 miles from Mechanicsburg, PA)
- 6 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Outbound Customer Service Advocate II
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 6 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 6 days ago
You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access to competitive...
- Carlisle, PA (9 miles from Mechanicsburg, PA)
- 6 days ago
- Carlisle, PA (9 miles from Mechanicsburg, PA)
- 6 days ago
Customer Support Specialist Carlisle, PA Monday-Friday 8:15am-5pm Description Respond to incoming customer inquiries through omnichannel CRM platform and ERP system (these inquiries could be in...
Dauphin Customer Service Intern
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 6 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 6 days ago
Calls are organized in our queue system, and as a customer service representative, you'll answer with politeness and professionalism, creating a lasting impression and fostering ridership....
- York, PA (17 miles from Mechanicsburg, PA)
- 6 days ago
- York, PA (17 miles from Mechanicsburg, PA)
- 6 days ago
Calls are organized in our queue system, and as a customer service representative, you'll answer with politeness and professionalism, creating a lasting impression and fostering ridership....
Level 2 Customer Support Specialist
- York, PA (17 miles from Mechanicsburg, PA)
- 7 days ago
- York, PA (17 miles from Mechanicsburg, PA)
- 7 days ago
Who We Are: TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a...
Bilingual Spanish Customer Service Representative - Remote
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 7 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 7 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkDemographic Data for Mechanicsburg, PA
Moving to Mechanicsburg, PA? Find some basic demographic data about Mechanicsburg, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Mechanicsburg, PA
Highest Education Level
Customer Service Representatives in Mechanicsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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