Customer Service Representative Jobs in Mc Alisterville, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Beaver Springs, PA (8 miles from Mc Alisterville, PA)
- 13 hours ago
- Beaver Springs, PA (8 miles from Mc Alisterville, PA)
- 13 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(04879) - 738 Valley Street
- Lewistown, PA (16 miles from Mc Alisterville, PA)
- 2 days ago
- Lewistown, PA (16 miles from Mc Alisterville, PA)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Experience Coordinator
- Millersburg, PA (19 miles from Mc Alisterville, PA)
- 2 days ago
- Millersburg, PA (19 miles from Mc Alisterville, PA)
- 2 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Rep(04072) - 327 N Market St
- Selinsgrove, PA (22 miles from Mc Alisterville, PA)
- 14 days ago
- Selinsgrove, PA (22 miles from Mc Alisterville, PA)
- 14 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Mifflintown, PA (7 miles from Mc Alisterville, PA)
- 22 days ago
- Mifflintown, PA (7 miles from Mc Alisterville, PA)
- 22 days ago
Job Type Full-time Description General Responsibilities Responsible for performing a variety of duties to support the customer service function of the Bank. This includes managing large amounts of...
Crew Member: Customer Service / Cashier
- Lewistown, PA (16 miles from Mc Alisterville, PA)
- 29 days ago
- Lewistown, PA (16 miles from Mc Alisterville, PA)
- 29 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Customer Service Representative
- Mifflinburg, PA (24 miles from Mc Alisterville, PA)
- 29 days ago
- Mifflinburg, PA (24 miles from Mc Alisterville, PA)
- 29 days ago
Customer Service Representatives are the front line of Susquehanna Community Bank and are responsible for processing personal and commercial transactions and providing fast and friendly customer service...
Customer Service Representative
- Loysville, PA (21 miles from Mc Alisterville, PA)
- 90+ days ago
- Loysville, PA (21 miles from Mc Alisterville, PA)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Part-Time Retail Sales Associate
- Selinsgrove, PA (22 miles from Mc Alisterville, PA)
- 90+ days ago
- Selinsgrove, PA (22 miles from Mc Alisterville, PA)
- 90+ days ago
About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You...
Demographic Data for Mc Alisterville, PA
Moving to Mc Alisterville, PA? Find some basic demographic data about Mc Alisterville, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mc Alisterville, PA
Highest Education Level
Customer Service Representatives in Mc Alisterville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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