Customer Service Representative Jobs in Manchester, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Susquehanna Printing Company- FT Customer Service Representative Circulation
- Lancaster, PA (21 miles from Manchester, PA)
- 5 hours ago
- Lancaster, PA (21 miles from Manchester, PA)
- 5 hours ago
The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers....
Customer Service Representative
- Steelton, PA (11 miles from Manchester, PA)
- 13 hours ago
- Steelton, PA (11 miles from Manchester, PA)
- 13 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Harrisburg, PA (15 miles from Manchester, PA)
- 13 hours ago
- Harrisburg, PA (15 miles from Manchester, PA)
- 13 hours ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
- Palmyra, PA (17 miles from Manchester, PA)
- 13 hours ago
- Palmyra, PA (17 miles from Manchester, PA)
- 13 hours ago
Customer Service/Sales Byrider is growing! Customer Service/Sales career opportunity! Looking for servers, customer service, call center, retail or sales backgrounds! Great training! Immediate...
Client Services Representative
- Millersville, PA (19 miles from Manchester, PA)
- 14 hours ago
- Millersville, PA (19 miles from Manchester, PA)
- 14 hours ago
Requisition Number P01184 Position Type Staff Department Financial Aid Working Title Client Services Representative Classification Clerical Assistant 2 - 00102 Position Summary Information Nature...
- Harrisburg, PA (15 miles from Manchester, PA)
- 1 day ago
- Harrisburg, PA (15 miles from Manchester, PA)
- 1 day ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Client Services Representative
- Dover, PA (7 miles from Manchester, PA)
- 1 day ago
- Dover, PA (7 miles from Manchester, PA)
- 1 day ago
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...
Customer Service Rep(04780) - 519B Leman Ave
- Millersville, PA (19 miles from Manchester, PA)
- 1 day ago
- Millersville, PA (19 miles from Manchester, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(09150) - Donegal Square #205 2101 Strickler Road
- Manheim, PA (17 miles from Manchester, PA)
- 1 day ago
- Manheim, PA (17 miles from Manchester, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Lancaster, PA (21 miles from Manchester, PA)
- 1 day ago
- Lancaster, PA (21 miles from Manchester, PA)
- 1 day ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Specialist- Abbeyville Family Medicine (Full Time/Day & Evening Shift)
- Lancaster, PA (21 miles from Manchester, PA)
- 1 day ago
- Lancaster, PA (21 miles from Manchester, PA)
- 1 day ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Specialist- Holistic Therapy (Part Time/Day & Evening Shift)
- Lancaster, PA (21 miles from Manchester, PA)
- 1 day ago
- Lancaster, PA (21 miles from Manchester, PA)
- 1 day ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
CLUB Customer Service Outfitter - Part Time
- Harrisburg, PA (15 miles from Manchester, PA)
- 2 days ago
- Harrisburg, PA (15 miles from Manchester, PA)
- 2 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Harrisburg, PA (15 miles from Manchester, PA)
- 2 days ago
- Harrisburg, PA (15 miles from Manchester, PA)
- 2 days ago
Category/Area of Expertise: Customer Support Job Requisition: 440919 Address: USA-PA-Harrisburg-2300 Linglestown Road Store Code: Store Support - Brands (5148662) At The GIANT Company we're...
Remote Customer Service Representative
- Harrisburg, PA (15 miles from Manchester, PA)
- 2 days ago
- Harrisburg, PA (15 miles from Manchester, PA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDemographic Data for Manchester, PA
Moving to Manchester, PA? Find some basic demographic data about Manchester, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Manchester, PA
Highest Education Level
Customer Service Representatives in Manchester, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »