Customer Service Representative Jobs in Madison, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- McKeesport, PA (8 miles from Madison, PA)
- 2 hours ago
- McKeesport, PA (8 miles from Madison, PA)
- 2 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Rep (Behavioral Health) - Various Schedules Available
- Pittsburgh, PA (14 miles from Madison, PA)
- 6 hours ago
- Pittsburgh, PA (14 miles from Madison, PA)
- 6 hours ago
The ideal candidate for this position will have previous call center experience, while excellent communication and interpersonal skills are vital to the role....
- United, PA (9 miles from Madison, PA)
- 6 hours ago
- United, PA (9 miles from Madison, PA)
- 6 hours ago
Description\: Could you be our next Client Service Representative? Why work as a Client Service Representative with Main Line Health? Make an Impact! Our Client Service Representative is an...
Customer Service Representative
- Pittsburgh, PA (14 miles from Madison, PA)
- 11 hours ago
- Pittsburgh, PA (14 miles from Madison, PA)
- 11 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Customer Service Center
- Pittsburgh, PA (14 miles from Madison, PA)
- 12 hours ago
- Pittsburgh, PA (14 miles from Madison, PA)
- 12 hours ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
- North Versailles, PA (11 miles from Madison, PA)
- 13 hours ago
- North Versailles, PA (11 miles from Madison, PA)
- 13 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Support Representative
- Pittsburgh, PA (14 miles from Madison, PA)
- 13 hours ago
- Pittsburgh, PA (14 miles from Madison, PA)
- 13 hours ago
We're seeking a dependable and detail-oriented Customer Support Representative to become an integral part of a small, collaborative team. In this role, you'll support daily office operations and...
- Murrysville, PA (14 miles from Madison, PA)
- 1 day ago
- Murrysville, PA (14 miles from Madison, PA)
- 1 day ago
Minimum required Education: High School Diploma, Vocational Education Preferred Minimum 1-3 years of Customer Service or Call Center experience; experience working in a corporate environment Skills:...
Customer Service Rep(09611) - New Ken Dominos
- Lower Burrell, PA (22 miles from Madison, PA)
- 1 day ago
- Lower Burrell, PA (22 miles from Madison, PA)
- 1 day ago
Hiring all positions.Job DescriptionCustomer Service RepresentativeDuties & Responsibilities:We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(04708) - 4631 Centre Ave
- Pittsburgh, PA (14 miles from Madison, PA)
- 1 day ago
- Pittsburgh, PA (14 miles from Madison, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
- Pittsburgh, PA (14 miles from Madison, PA)
- 1 day ago
- Pittsburgh, PA (14 miles from Madison, PA)
- 1 day ago
Morgan Stanley Client Service Associate Job Description POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth...
Customer Service Rep(09095) - 10729 Rt. 30
- North Huntingdon, PA (5 miles from Madison, PA)
- 1 day ago
- North Huntingdon, PA (5 miles from Madison, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(04418) - 1001 E Carson St
- Pittsburgh, PA (14 miles from Madison, PA)
- 1 day ago
- Pittsburgh, PA (14 miles from Madison, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Pittsburgh, PA (14 miles from Madison, PA)
- 2 days ago
- Pittsburgh, PA (14 miles from Madison, PA)
- 2 days ago
Preferred Qualifications Call center experience in benefits claims, billing, or eligibility. Bilingual....
Eyewear Customer Service/Sales Advisor Part Time
- Murrysville, PA (14 miles from Madison, PA)
- 2 days ago
- Murrysville, PA (14 miles from Madison, PA)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Demographic Data for Madison, PA
Moving to Madison, PA? Find some basic demographic data about Madison, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Madison, PA
Highest Education Level
Customer Service Representatives in Madison, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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