Customer Service Representative Jobs in Lykens, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Sunbury, PA (16 miles from Lykens, PA)
- 7 hours ago
- Sunbury, PA (16 miles from Lykens, PA)
- 7 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Customer Service Rep(04752) - 300 Terry Reiley Way
- Pottsville, PA (24 miles from Lykens, PA)
- 1 day ago
- Pottsville, PA (24 miles from Lykens, PA)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Member Service Representative (Part-Time), Sunbury
- Sunbury, PA (16 miles from Lykens, PA)
- 2 days ago
- Sunbury, PA (16 miles from Lykens, PA)
- 2 days ago
Part Time - 25 Hours Per Week** - **Monday through Saturday Availability Required** **Role:** A Member Service Representative's primary responsibility is to assist members in meeting routine...
Representative - Customer Service
- Annville, PA (18 miles from Lykens, PA)
- 2 days ago
- Annville, PA (18 miles from Lykens, PA)
- 2 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and...
Customer Service Representative
- Northumberland, PA (22 miles from Lykens, PA)
- 4 days ago
- Northumberland, PA (22 miles from Lykens, PA)
- 4 days ago
Strong Spas is now hiring for a Customer Service Representative at our Northumberland Call Center....
Customer Service Rep(04072) - 327 N Market St
- Selinsgrove, PA (18 miles from Lykens, PA)
- 11 days ago
- Selinsgrove, PA (18 miles from Lykens, PA)
- 11 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Member Service Representative (Part-Time)
- Sunbury, PA (16 miles from Lykens, PA)
- 17 days ago
- Sunbury, PA (16 miles from Lykens, PA)
- 17 days ago
Part Time - 25 Hours Per Week Monday through Saturday Availability Required Role: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals...
- Jonestown, PA (13 miles from Lykens, PA)
- 18 days ago
- Jonestown, PA (13 miles from Lykens, PA)
- 18 days ago
Customer Care Representative 3.4 3.4 out of 5 stars Jonestown, PA Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That...
Customer Service Representative
- Shamokin Dam, PA (18 miles from Lykens, PA)
- 20 days ago
- Shamokin Dam, PA (18 miles from Lykens, PA)
- 20 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Cashier
- Jonestown, PA (13 miles from Lykens, PA)
- 20 days ago
- Jonestown, PA (13 miles from Lykens, PA)
- 20 days ago
Req ID: 459437 Address: 22 Old Forge Rd Jonestown, PA, 17038 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Representative (Loan Consultant I)
- Shamokin Dam, PA (18 miles from Lykens, PA)
- 26 days ago
- Shamokin Dam, PA (18 miles from Lykens, PA)
- 26 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Account Representative
- Pottsville, PA (24 miles from Lykens, PA)
- 30+ days ago
- Pottsville, PA (24 miles from Lykens, PA)
- 30+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(04075) Minersville
- Pottsville, PA (24 miles from Lykens, PA)
- 30+ days ago
- Pottsville, PA (24 miles from Lykens, PA)
- 30+ days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Care Representative - Regional Omnichannel
- Jonestown, PA (13 miles from Lykens, PA)
- 90+ days ago
- Jonestown, PA (13 miles from Lykens, PA)
- 90+ days ago
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a...
Customer Service Rep(04078) - Jonestown, PA
- Jonestown, PA (13 miles from Lykens, PA)
- 90+ days ago
- Jonestown, PA (13 miles from Lykens, PA)
- 90+ days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Demographic Data for Lykens, PA
Moving to Lykens, PA? Find some basic demographic data about Lykens, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lykens, PA
Highest Education Level
Customer Service Representatives in Lykens, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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