Customer Service Representative Jobs in Lititz, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Phlebotomy and Customer Service Specialist County Line Lab(Full Time/Day Shift)
- Gap, PA (19 miles from Lititz, PA)
- 12 hours ago
- Gap, PA (19 miles from Lititz, PA)
- 12 hours ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Claim Customer Service Representative - Part Time
- Lancaster, PA (7 miles from Lititz, PA)
- 1 day ago
- Lancaster, PA (7 miles from Lititz, PA)
- 1 day ago
Job Summary Donegal Insurance Group has an opening for a part-time Claim Customer Service Representative (CCSR) in our Claims Service Center....
Customer Service Representative
- Reading, PA (22 miles from Lititz, PA)
- 1 day ago
- Reading, PA (22 miles from Lititz, PA)
- 1 day ago
DIRECT HIRE Customer Service opportunity in Reading, PA! Technical/manufacturing customer service experience - at least 2 years Strong computer skills - MS Office, especially Excel Detail-oriented...
Float Customer Service Representative I
- Intercourse, PA (13 miles from Lititz, PA)
- 1 day ago
- Intercourse, PA (13 miles from Lititz, PA)
- 1 day ago
Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....
Customer Service Specialist- Family and Maternity Medicine (Full Time/Day & Evening Shift)
- Lancaster, PA (7 miles from Lititz, PA)
- 1 day ago
- Lancaster, PA (7 miles from Lititz, PA)
- 1 day ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Hiring Now Billing / Customer Service Representative in Lititz, PA!
- Lititz, PA
- 1 day ago
- Lititz, PA
- 1 day ago
PeopleShare is seeking A Billing/ Customer Service Representative in the Lititz, PA area!! Apply today or call our office at ......
Customer Account Representative
- Lancaster, PA (7 miles from Lititz, PA)
- 1 day ago
- Lancaster, PA (7 miles from Lititz, PA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Ephrata, PA (6 miles from Lititz, PA)
- 1 day ago
- Ephrata, PA (6 miles from Lititz, PA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Susquehanna Printing Co- PT/FT Customer Service Rep Circulation
- Lancaster, PA (7 miles from Lititz, PA)
- 2 days ago
- Lancaster, PA (7 miles from Lititz, PA)
- 2 days ago
The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers....
Phlebotomy and Customer Service Specialist Ephrata Outpatient Labs ( Full Time/ Day Shift)
- Ephrata, PA (6 miles from Lititz, PA)
- 2 days ago
- Ephrata, PA (6 miles from Lititz, PA)
- 2 days ago
Phlebotomy and Customer Service Specialist Ephrata Outpatient Labs ( Full Time/ Day Shift) Job ID: 257329 Category: Medical Laboratory/Pathology Work Type: FT Location: Ephrata, PA, United States...
Customer Service Representative
- Lancaster, PA (7 miles from Lititz, PA)
- 3 days ago
- Lancaster, PA (7 miles from Lititz, PA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Susquehanna Printing Company- PT and FT Customer Service Representative Circulation
- Lancaster, PA (7 miles from Lititz, PA)
- 3 days ago
- Lancaster, PA (7 miles from Lititz, PA)
- 3 days ago
The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers....
Customer Service Representative - 042925 -3728228
- Ephrata, PA (6 miles from Lititz, PA)
- 4 days ago
- Ephrata, PA (6 miles from Lititz, PA)
- 4 days ago
Work in a place where your team values YOU. Champion Home Builder, Inc wants YOU! We are seeking to hire a great employees to join our team at our Ephrata plant. WHAT DO WE OFFER? 401k plan with...
Phlebotomy and Customer Service Specialist Downtown Pavilion Lab (Full Time /Early Day Shift)
- Lancaster, PA (7 miles from Lititz, PA)
- 5 days ago
- Lancaster, PA (7 miles from Lititz, PA)
- 5 days ago
Phlebotomy and Customer Service Specialist Downtown Pavilion Lab (Full Time /Early Day Shift) Job ID: 266908 Category: Medical Laboratory/Pathology Work Type: FT Location: Lancaster, PA, United...
Customer Service Representative (Loan Consultant II)
- Sinking Spring, PA (16 miles from Lititz, PA)
- 6 days ago
- Sinking Spring, PA (16 miles from Lititz, PA)
- 6 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Demographic Data for Lititz, PA
Moving to Lititz, PA? Find some basic demographic data about Lititz, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Lititz, PA
Highest Education Level
Customer Service Representatives in Lititz, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »