Customer Service Representative Jobs in Leesport, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 63 Jobs

Customer Service Rep(04847) - 1 West Penn Ave.

  • Robesonia, PA (8 miles from Leesport, PA)
  • 9 hours ago
  • Robesonia, PA (8 miles from Leesport, PA)
  • 9 hours ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service Rep(04752) - 300 Terry Reiley Way

  • Pottsville, PA (23 miles from Leesport, PA)
  • 1 day ago
  • Pottsville, PA (23 miles from Leesport, PA)
  • 1 day ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

LNS Airport- PT Customer Service Agent

  • Lititz, PA (23 miles from Leesport, PA)
  • 2 days ago
  • Lititz, PA (23 miles from Leesport, PA)
  • 2 days ago

LNS Airport- PT Customer Service Agent Job Description: At Surf Air Mobility, were transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and...

ULINE- Customer Service Representative

  • Wescosville, PA (23 miles from Leesport, PA)
  • 2 days ago
  • Wescosville, PA (23 miles from Leesport, PA)
  • 2 days ago

Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Hereford, PA (22 miles from Leesport, PA)
  • 4 days ago
  • Hereford, PA (22 miles from Leesport, PA)
  • 4 days ago

Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...

Sr Customer Service Rep

  • Reading, PA (4 miles from Leesport, PA)
  • 5 days ago
  • Reading, PA (4 miles from Leesport, PA)
  • 5 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Customer Service Associate

  • Macungie, PA (21 miles from Leesport, PA)
  • 5 days ago
  • Macungie, PA (21 miles from Leesport, PA)
  • 5 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...

Bilingual Customer Service Specialist (Spanish)

  • Fogelsville, PA (21 miles from Leesport, PA)
  • 6 days ago
  • Fogelsville, PA (21 miles from Leesport, PA)
  • 6 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Associate - Temporary

  • Reading, PA (4 miles from Leesport, PA)
  • 6 days ago
  • Reading, PA (4 miles from Leesport, PA)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Reading, PA (4 miles from Leesport, PA)
  • 7 days ago
  • Reading, PA (4 miles from Leesport, PA)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Lead Customer Support Specialist

  • Reading, PA (4 miles from Leesport, PA)
  • 10 days ago
  • Reading, PA (4 miles from Leesport, PA)
  • 10 days ago

We are looking for an enthusiastic, curious professional with a passion for technology, problem solving, and having meaningful interactions with our customers. The assignment is a unique chance to...

Front Desk/Customer Service

  • Reading, PA (4 miles from Leesport, PA)
  • 11 days ago
  • Reading, PA (4 miles from Leesport, PA)
  • 11 days ago

TEMP-TO-HIRE Front Desk/Customer Service opportunity! Schedule: Candidates must have schedule flexibility. Typical hours are Monday through Friday, starting between 8:00 AM and 9:00 AM and ending...

Customer Service

  • Hamburg, PA (9 miles from Leesport, PA)
  • 11 days ago
  • Hamburg, PA (9 miles from Leesport, PA)
  • 11 days ago

Description Job Description: Customer service Reports to: Office Manager Job Purpose: To provide customers with product and service information in a friendly and knowledgeable manner. Conflict...

Customer Service Representative

  • Reading, PA (4 miles from Leesport, PA)
  • 11 days ago
  • Reading, PA (4 miles from Leesport, PA)
  • 11 days ago

Job Title: Customer Service Representative Reports to: General Manager Work Type: Full-Time, Monday- Friday (40 hours a week) Pay Rate: $16.50 - $18.00 per hour Location: Reading, PA Bilingual in Spanish...

Customer Service Representative

  • Breinigsville, PA (19 miles from Leesport, PA)
  • 11 days ago
  • Breinigsville, PA (19 miles from Leesport, PA)
  • 11 days ago

Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...

Demographic Data for Leesport, PA

Moving to Leesport, PA? Find some basic demographic data about Leesport, PA below.


Local
National
7,710
171
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Leesport, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Leesport, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Leesport, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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