Customer Service Representative Jobs in Leechburg, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 113 Jobs

Customer Service Representative

  • Penn Hills, PA (16 miles from Leechburg, PA)
  • 1 day ago
  • Penn Hills, PA (16 miles from Leechburg, PA)
  • 1 day ago

Overview Customer Service Representatives will support a leading provider of credit information for mortgage lending to support customer service and credit facilitation operations....

Retail Sales Associate - Full Time

  • Pittsburgh, PA (24 miles from Leechburg, PA)
  • 1 day ago
  • Pittsburgh, PA (24 miles from Leechburg, PA)
  • 1 day ago

COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands...

Customer Service Representative - Work From Home

  • Gibsonia, PA (17 miles from Leechburg, PA)
  • 1 day ago
  • Gibsonia, PA (17 miles from Leechburg, PA)
  • 1 day ago

FT Customer Service Representative - Work From Home Location: Gibsonia [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...

Remote Work

Customer Service - Amazon Hiring Now!

  • Wexford, PA (24 miles from Leechburg, PA)
  • 1 day ago
  • Wexford, PA (24 miles from Leechburg, PA)
  • 1 day ago

Amazon Locker+ Retail Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker+...

Customer Service Associate

  • Greensburg, PA (21 miles from Leechburg, PA)
  • 2 days ago
  • Greensburg, PA (21 miles from Leechburg, PA)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Lead Airport Agent - Customer Service

  • Pittsburgh, PA (24 miles from Leechburg, PA)
  • 3 days ago
  • Pittsburgh, PA (24 miles from Leechburg, PA)
  • 3 days ago

Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...

Customer Service Representative

  • Penn Hills, PA (16 miles from Leechburg, PA)
  • 3 days ago
  • Penn Hills, PA (16 miles from Leechburg, PA)
  • 3 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Warrendale, PA (24 miles from Leechburg, PA)
  • 3 days ago
  • Warrendale, PA (24 miles from Leechburg, PA)
  • 3 days ago

Whats a typical day as a Customer Service Representative? Youll be: Providing world-class client service to ensure customer satisfaction....

Customer Service Representative

  • McKeesport, PA (23 miles from Leechburg, PA)
  • 3 days ago
  • McKeesport, PA (23 miles from Leechburg, PA)
  • 3 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Agent-Hybrid

  • Murrysville, PA (13 miles from Leechburg, PA)
  • 3 days ago
  • Murrysville, PA (13 miles from Leechburg, PA)
  • 3 days ago

Preferred Minimum 1-3 years of Customer Service or Call Center experience; experience working in a corporate environment Preferred Skills: Data Analysis & Interpretation Root Cause Analysis (RCA) Troubleshooting...

Sales & Customer Service Associate

  • Wexford, PA (24 miles from Leechburg, PA)
  • 3 days ago
  • Wexford, PA (24 miles from Leechburg, PA)
  • 3 days ago

Overview Where Better Careers Begin!Massage Envy Wexford |1500 Village Run Rd Ste 312 Wexford, Pa 15090 Do you have a passion for helping others? At the Massage Envy Wexford franchise, we support...

Customer Service Representative

  • Wexford, PA (24 miles from Leechburg, PA)
  • 3 days ago
  • Wexford, PA (24 miles from Leechburg, PA)
  • 3 days ago

Dealership: L0289 Baierl Chevrolet Baierl Chevrolet Customer Service Representative Responsibilities : Receive payments made by cash, checks, credit card receipts, EFTs and issue payment receipts Process...

Customer Service Representative - Patient Registration

  • Pittsburgh, PA (24 miles from Leechburg, PA)
  • 3 days ago
  • Pittsburgh, PA (24 miles from Leechburg, PA)
  • 3 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Account Representative

  • McKeesport, PA (23 miles from Leechburg, PA)
  • 4 days ago
  • McKeesport, PA (23 miles from Leechburg, PA)
  • 4 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Customer Service Associate - Customer Service Center

  • Pittsburgh, PA (24 miles from Leechburg, PA)
  • 5 days ago
  • Pittsburgh, PA (24 miles from Leechburg, PA)
  • 5 days ago

This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...

Demographic Data for Leechburg, PA

Moving to Leechburg, PA? Find some basic demographic data about Leechburg, PA below.


Local
National
9,827
192
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Leechburg, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Leechburg, PA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Leechburg, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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