Customer Service Representative Jobs in Lebanon, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Harrisburg, PA (24 miles from Lebanon, PA)
- 1 hour ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 1 hour ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Seasonal Customer Service Representative Med D (Remote,Must Reside Harrisburg, PA
- Harrisburg, PA (24 miles from Lebanon, PA)
- 1 day ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 1 day ago
Equipment Provided We're hiring Seasonal Customer Service Representatives to support Medicare Part D (Med D) open enrollment....
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkRepresentative II, Customer Service Ops
- Harrisburg, PA (24 miles from Lebanon, PA)
- 2 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 2 days ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Seasonal Customer Service Representative - Med D (Remote,Must Reside Harrisburg, PA
- Harrisburg, PA (24 miles from Lebanon, PA)
- 2 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 2 days ago
-- January 30, 2026 **Type:** Temp-to-Hire **Equipment Provided** We're hiring **Seasonal Customer Service Representatives** to support **Medicare Part D (Med D)** open enrollment....
Susquehanna Printing Company- FT Customer Service Representative Circulation
- Lancaster, PA (16 miles from Lebanon, PA)
- 3 days ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 3 days ago
The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers....
Customer Service Representative
- Steelton, PA (22 miles from Lebanon, PA)
- 3 days ago
- Steelton, PA (22 miles from Lebanon, PA)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Harrisburg, PA (24 miles from Lebanon, PA)
- 3 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 3 days ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
- Palmyra, PA (8 miles from Lebanon, PA)
- 3 days ago
- Palmyra, PA (8 miles from Lebanon, PA)
- 3 days ago
Customer Service/Sales Byrider is growing! Customer Service/Sales career opportunity! Looking for servers, customer service, call center, retail or sales backgrounds! Great training! Immediate...
Client Services Representative
- Millersville, PA (22 miles from Lebanon, PA)
- 3 days ago
- Millersville, PA (22 miles from Lebanon, PA)
- 3 days ago
Requisition Number P01184 Position Type Staff Department Financial Aid Working Title Client Services Representative Classification Clerical Assistant 2 - 00102 Position Summary Information Nature...
- Harrisburg, PA (24 miles from Lebanon, PA)
- 3 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 3 days ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Customer Service Rep(04780) - 519B Leman Ave
- Millersville, PA (22 miles from Lebanon, PA)
- 4 days ago
- Millersville, PA (22 miles from Lebanon, PA)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(09150) - Donegal Square #205 2101 Strickler Road
- Manheim, PA (9 miles from Lebanon, PA)
- 4 days ago
- Manheim, PA (9 miles from Lebanon, PA)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Lancaster, PA (16 miles from Lebanon, PA)
- 4 days ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 4 days ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Specialist- Abbeyville Family Medicine (Full Time/Day & Evening Shift)
- Lancaster, PA (16 miles from Lebanon, PA)
- 4 days ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 4 days ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Demographic Data for Lebanon, PA
Moving to Lebanon, PA? Find some basic demographic data about Lebanon, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Lebanon, PA
Highest Education Level
Customer Service Representatives in Lebanon, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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