Customer Service Representative Jobs in Lebanon, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (IEB Enrollment)
- 1 Alpha Consulting LLC
- Harrisburg, PA (24 miles from Lebanon, PA)
- moments ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- moments ago
Recent call center experience. Familiarity with handling confidential information (HIPPA knowledge preferred). Three or more years of customer service or human service experience....
RemoteCustomer Service Representative Job
- Armstrong World Industries
- Lancaster, PA (20 miles from Lebanon, PA)
- 18 hours ago
- Lancaster, PA (20 miles from Lebanon, PA)
- 18 hours ago
This position will align with the commercial customer service representatives providing cross-functional support....
In PersonInsurance Customer Service Representative
- TriStarr
- Lancaster, PA (16 miles from Lebanon, PA)
- 1 day ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 1 day ago
May 29, 2026 | Job ID: 7618 Job Summary Insurance Customer Service Representative You are an exceptional Customer Service professional who can adhere to strict deadlines....
Remote- Brightspeed
- Elizabethtown, PA (13 miles from Lebanon, PA)
- 1 day ago
- Elizabethtown, PA (13 miles from Lebanon, PA)
- 1 day ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
HybridCustomer Service Representative
- Burnham Holdings
- Lancaster, PA (16 miles from Lebanon, PA)
- 1 day ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 1 day ago
We are looking for a Customer Service Representative to join our team! This position will support the sales team by providing services to customers, salespeople, and management....
HybridCustomer Care Representative (Clerical Assistant 3)
- Commonwealth of Pennsylvania
- Harrisburg, PA (24 miles from Lebanon, PA)
- 1 day ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 1 day ago
center Experience with customer service Bilingual Legal Requirements: This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to...
In PersonCW9179- Lititz Customer Service Rep/Car Wash Attendant
- Valvoline Oil/Mr. Sparkle Car Wash
- Lititz, PA (10 miles from Lebanon, PA)
- 1 day ago
- Lititz, PA (10 miles from Lebanon, PA)
- 1 day ago
Job DetailsJob Location: CW9179 Car Wash -Lititz - Lititz, PA 17543Position Type: Customer Service RepresentativeSalary Range: $16.00 - $17.00 HourlyCar Wash Employees Wanted!!! Mr. Sparkle is...
In Person- Wawa, Inc.
- Lancaster, PA (16 miles from Lebanon, PA)
- 1 day ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonSeasonal Customer Service Representative - Harrisburg Airport
- Enterprise Mobility
- Middletown, PA (18 miles from Lebanon, PA)
- 2 days ago
- Middletown, PA (18 miles from Lebanon, PA)
- 2 days ago
This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
In Person TemporaryPart Time Flexible Customer Service Associate
- Hertz
- Middletown, PA (18 miles from Lebanon, PA)
- 2 days ago
- Middletown, PA (18 miles from Lebanon, PA)
- 2 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...
In Person Part Time- HPC Industrial
- Harrisburg, PA (24 miles from Lebanon, PA)
- 2 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 2 days ago
MSC Industrial Supply Co. Keyword Location Search view all jobs Customer Care Representative - Regional Omnichannel Jonestown, PA Posted yesterday Apply Now BUILD A BETTER CAREER WITH MSC Serving...
In PersonCustomer Service Specialist- Centerville Family Medicine (Part Time/Day & Evening Shift)
- Penn Medicine
- Neffsville, PA (16 miles from Lebanon, PA)
- 3 days ago
- Neffsville, PA (16 miles from Lebanon, PA)
- 3 days ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
In Person Part TimeCustomer Service Tech Assistant MRI - part time, evenings
- Penn Medicine
- Neffsville, PA (16 miles from Lebanon, PA)
- 3 days ago
- Neffsville, PA (16 miles from Lebanon, PA)
- 3 days ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
In Person Part TimeCustomer Experience Coordinator
- Weis
- Columbia, PA (17 miles from Lebanon, PA)
- 5 days ago
- Columbia, PA (17 miles from Lebanon, PA)
- 5 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
In PersonCustomer Service Specialist Women & Babies Hospital (Part Time/Night Shift)
- Penn Medicine
- Neffsville, PA (16 miles from Lebanon, PA)
- 5 days ago
- Neffsville, PA (16 miles from Lebanon, PA)
- 5 days ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
In PersonDemographic Data for Lebanon, PA
Moving to Lebanon, PA? Find some basic demographic data about Lebanon, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lebanon, PA
Highest Education Level
Customer Service Representatives in Lebanon, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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