Customer Service Representative Jobs in Lawrenceville, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Wellsboro, PA (20 miles from Lawrenceville, PA)
- 6 hours ago
- Wellsboro, PA (20 miles from Lawrenceville, PA)
- 6 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist
- Wellsboro, PA (20 miles from Lawrenceville, PA)
- 15 hours ago
- Wellsboro, PA (20 miles from Lawrenceville, PA)
- 15 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Rep(03402) - 351 Park Avenue
- South Corning, NY (12 miles from Lawrenceville, PA)
- 3 days ago
- South Corning, NY (12 miles from Lawrenceville, PA)
- 3 days ago
Company Description Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact....
Client Service Representative - Health on Demand
- Elmira, NY (21 miles from Lawrenceville, PA)
- 6 days ago
- Elmira, NY (21 miles from Lawrenceville, PA)
- 6 days ago
Arnot Health is seeking a Part-Time Client Service Representative to join our Health on Demand team. You'll play a key role in connecting patients, providers, and services in a compassionate and...
Customer Service Rep(03400) - 753 Maple Ave
- Elmira, NY (21 miles from Lawrenceville, PA)
- 17 days ago
- Elmira, NY (21 miles from Lawrenceville, PA)
- 17 days ago
Company Description Job Description Take customer orders in the store and over the phone, help customers pick up orders. You will also assist teammates with preparing orders as needed and complete...
Customer Service Representative
- Elmira, NY (21 miles from Lawrenceville, PA)
- 17 days ago
- Elmira, NY (21 miles from Lawrenceville, PA)
- 17 days ago
Howell & Company is searching for a Customer Service Representative to become an integral member of our team....
Customer Service Representative
- Elmira, NY (21 miles from Lawrenceville, PA)
- 19 days ago
- Elmira, NY (21 miles from Lawrenceville, PA)
- 19 days ago
Join the Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the...
Analyst - Field Customer Service
- Horseheads, NY (22 miles from Lawrenceville, PA)
- 25 days ago
- Horseheads, NY (22 miles from Lawrenceville, PA)
- 25 days ago
Analyst - Field Customer Service Department: Customer Service Reports to: Manager - Regional Ops Customer ServiceLocation: In Office, Vestal NY, Ithaca NY, Elmira NY The base salary range for this...
Customer Service Rep(03434) - 252 Oakwood Ave
- Elmira, NY (21 miles from Lawrenceville, PA)
- 45+ days ago
- Elmira, NY (21 miles from Lawrenceville, PA)
- 45+ days ago
Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact....
- Corning, NY (12 miles from Lawrenceville, PA)
- 60+ days ago
- Corning, NY (12 miles from Lawrenceville, PA)
- 60+ days ago
NY Member Service Representative Corning, NY Corning Credit Union is seeking full-time Member Service Representatives to join our team in the Corning, NY market. Corning Credit Union (CCU) is one...
Customer Service Rep(03494) - 2104 Grand Central Ave
- Horseheads, NY (22 miles from Lawrenceville, PA)
- 60+ days ago
- Horseheads, NY (22 miles from Lawrenceville, PA)
- 60+ days ago
Company Description Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact....
- Painted Post, NY (14 miles from Lawrenceville, PA)
- 90+ days ago
- Painted Post, NY (14 miles from Lawrenceville, PA)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Lawrenceville, PA
Moving to Lawrenceville, PA? Find some basic demographic data about Lawrenceville, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lawrenceville, PA
Highest Education Level
Customer Service Representatives in Lawrenceville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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