Customer Service Representative Jobs in Latrobe, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Murrysville, PA (18 miles from Latrobe, PA)
- 3 hours ago
- Murrysville, PA (18 miles from Latrobe, PA)
- 3 hours ago
Minimum required Education: High School Diploma, Vocational Education Preferred Minimum 1-3 years of Customer Service or Call Center experience; experience working in a corporate environment Skills:...
Customer Service Rep(09095) - 10729 Rt. 30
- North Huntingdon, PA (18 miles from Latrobe, PA)
- 15 hours ago
- North Huntingdon, PA (18 miles from Latrobe, PA)
- 15 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Eyewear Customer Service/Sales Advisor Part Time
- Murrysville, PA (18 miles from Latrobe, PA)
- 1 day ago
- Murrysville, PA (18 miles from Latrobe, PA)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Rep(09070) - 232 Country Side Plaza
- Mount Pleasant, PA (10 miles from Latrobe, PA)
- 1 day ago
- Mount Pleasant, PA (10 miles from Latrobe, PA)
- 1 day ago
Looking for customer service representatives who are driven and have a positive attitude....
Customer Service/ Lot Attendant
- Monroeville, PA (22 miles from Latrobe, PA)
- 2 days ago
- Monroeville, PA (22 miles from Latrobe, PA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representatives
- Murrysville, PA (18 miles from Latrobe, PA)
- 3 days ago
- Murrysville, PA (18 miles from Latrobe, PA)
- 3 days ago
LINK link Adecco is currently recruiting for Temp to Perm Customer Service Representatives for a Tax Collection agency....
Customer Service Representative
- Johnstown, PA (24 miles from Latrobe, PA)
- 4 days ago
- Johnstown, PA (24 miles from Latrobe, PA)
- 4 days ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Bilingual Customer Service Specialist (Spanish)
- North Huntingdon, PA (18 miles from Latrobe, PA)
- 4 days ago
- North Huntingdon, PA (18 miles from Latrobe, PA)
- 4 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist (Spanish)
- North Huntingdon, PA (18 miles from Latrobe, PA)
- 5 days ago
- North Huntingdon, PA (18 miles from Latrobe, PA)
- 5 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- United, PA (7 miles from Latrobe, PA)
- 6 days ago
- United, PA (7 miles from Latrobe, PA)
- 6 days ago
Job Description As an Customer Service Host, your role is pivotal in creating an unforgettable experience for our customers, you'll be the welcoming face of our electronic gaming floor. Your...
- United, PA (7 miles from Latrobe, PA)
- 10 days ago
- United, PA (7 miles from Latrobe, PA)
- 10 days ago
The Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- United, PA (7 miles from Latrobe, PA)
- 10 days ago
- United, PA (7 miles from Latrobe, PA)
- 10 days ago
Assists the Team Leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads...
- United, PA (7 miles from Latrobe, PA)
- 11 days ago
- United, PA (7 miles from Latrobe, PA)
- 11 days ago
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
Customer Service Representative - Bilingual
- United, PA (7 miles from Latrobe, PA)
- 12 days ago
- United, PA (7 miles from Latrobe, PA)
- 12 days ago
Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...
Customer Service Representative
- Somerset, PA (22 miles from Latrobe, PA)
- 12 days ago
- Somerset, PA (22 miles from Latrobe, PA)
- 12 days ago
Store 2743054: 1604 North Center Avenue, Somerset, Pennsylvania 15501 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Latrobe, PA
Moving to Latrobe, PA? Find some basic demographic data about Latrobe, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Latrobe, PA
Highest Education Level
Customer Service Representatives in Latrobe, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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