Customer Service Representative Jobs in Latrobe, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Greensburg, PA (8 miles from Latrobe, PA)
- 1 day ago
- Greensburg, PA (8 miles from Latrobe, PA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Warehouse Associate - CT
- United, PA (7 miles from Latrobe, PA)
- 1 day ago
- United, PA (7 miles from Latrobe, PA)
- 1 day ago
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated...
Customer Service Representative
- Connellsville, PA (20 miles from Latrobe, PA)
- 2 days ago
- Connellsville, PA (20 miles from Latrobe, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Inside Sales and Customer Service
- Johnstown, PA (24 miles from Latrobe, PA)
- 2 days ago
- Johnstown, PA (24 miles from Latrobe, PA)
- 2 days ago
Summary Job title: Inside Sales and Customer Service Job ID: ... Department: Johnstown - MOS Location: PA-Johnstown Description Summary: Were looking for someone whos passionate about putting the...
Customer Service Representative
- McKeesport, PA (22 miles from Latrobe, PA)
- 2 days ago
- McKeesport, PA (22 miles from Latrobe, PA)
- 2 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Murrysville, PA (18 miles from Latrobe, PA)
- 2 days ago
- Murrysville, PA (18 miles from Latrobe, PA)
- 2 days ago
Preferred Minimum 1-3 years of Customer Service or Call Center experience; experience working in a corporate environment Preferred Skills: Data Analysis & Interpretation Root Cause Analysis (RCA) Troubleshooting...
Customer Service Representative
- United, PA (7 miles from Latrobe, PA)
- 2 days ago
- United, PA (7 miles from Latrobe, PA)
- 2 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
- United, PA (7 miles from Latrobe, PA)
- 2 days ago
- United, PA (7 miles from Latrobe, PA)
- 2 days ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...
Customer Account Representative
- McKeesport, PA (22 miles from Latrobe, PA)
- 3 days ago
- McKeesport, PA (22 miles from Latrobe, PA)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Account Representative
- United, PA (7 miles from Latrobe, PA)
- 3 days ago
- United, PA (7 miles from Latrobe, PA)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- United, PA (7 miles from Latrobe, PA)
- 3 days ago
- United, PA (7 miles from Latrobe, PA)
- 3 days ago
Description\: Could you be our next Client Service Representative? Why work as a Client Service Representative with Main Line Health? Make an Impact! Our Client Service Representative is an...
- North Versailles, PA (23 miles from Latrobe, PA)
- 4 days ago
- North Versailles, PA (23 miles from Latrobe, PA)
- 4 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep(09095) - 10729 Rt. 30
- North Huntingdon, PA (18 miles from Latrobe, PA)
- 5 days ago
- North Huntingdon, PA (18 miles from Latrobe, PA)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Eyewear Customer Service/Sales Advisor Part Time
- Murrysville, PA (18 miles from Latrobe, PA)
- 6 days ago
- Murrysville, PA (18 miles from Latrobe, PA)
- 6 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Rep(09070) - 232 Country Side Plaza
- Mount Pleasant, PA (10 miles from Latrobe, PA)
- 6 days ago
- Mount Pleasant, PA (10 miles from Latrobe, PA)
- 6 days ago
Looking for customer service representatives who are driven and have a positive attitude....
Demographic Data for Latrobe, PA
Moving to Latrobe, PA? Find some basic demographic data about Latrobe, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Latrobe, PA
Highest Education Level
Customer Service Representatives in Latrobe, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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