Customer Service Representative Jobs in Lansford, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- Pottsville, PA (22 miles from Lansford, PA)
- 1 day ago
- Pottsville, PA (22 miles from Lansford, PA)
- 1 day ago
Pottsville, PA 1 DAYS AGO 21585756 Summary Pottsville, PA $16.15 - $16.15 per Hour 1 Years Experience High school graduate or equivalency certificate (GED) No Commisssion 40.00 hours per week /...
Customer Service Representative - Work From Home
- Hazleton, PA (9 miles from Lansford, PA)
- 1 day ago
- Hazleton, PA (9 miles from Lansford, PA)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Minersville, PA (21 miles from Lansford, PA)
- 3 days ago
- Minersville, PA (21 miles from Lansford, PA)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(04794) - 155 Mickley Road
- Whitehall, PA (23 miles from Lansford, PA)
- 4 days ago
- Whitehall, PA (23 miles from Lansford, PA)
- 4 days ago
Customer Service Rep(04794) - 155 Mickley Road Domino's Franchise - 3.4 Whitehall Township, PA Job Details Full-time Estimated: $20.3K - $26.4K a year 11 hours ago Qualifications Writing skills...
- Bath, PA (24 miles from Lansford, PA)
- 5 days ago
- Bath, PA (24 miles from Lansford, PA)
- 5 days ago
Company: TIME Manufacturing Company Position: Customer Service Support Position reports to: Director of North American Customer Service Location: Westlake, TX (on-site, this is not remote)...
- Whitehall, PA (23 miles from Lansford, PA)
- 5 days ago
- Whitehall, PA (23 miles from Lansford, PA)
- 5 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Agent, Admin (Clerk)- 2nd Shift
- Hazle Township, PA (10 miles from Lansford, PA)
- 6 days ago
- Hazle Township, PA (10 miles from Lansford, PA)
- 6 days ago
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global...
Customer Service Rep(04833)-2601 MacArthur Rd
- Whitehall, PA (23 miles from Lansford, PA)
- 6 days ago
- Whitehall, PA (23 miles from Lansford, PA)
- 6 days ago
Customer Service Rep(04833)-2601 MacArthur Rd Domino's Franchise - 3.4 Whitehall Township, PA Job Details Full-time Estimated: $20.3K - $26.4K a year 1 day ago Qualifications Writing skills Entry...
Customer Service Rep(04752) - 300 Terry Reiley Way
- Pottsville, PA (22 miles from Lansford, PA)
- 7 days ago
- Pottsville, PA (22 miles from Lansford, PA)
- 7 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Representative
- Whitehall, PA (23 miles from Lansford, PA)
- 9 days ago
- Whitehall, PA (23 miles from Lansford, PA)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Bilingual
- Slatington, PA (15 miles from Lansford, PA)
- 10 days ago
- Slatington, PA (15 miles from Lansford, PA)
- 10 days ago
Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...
Bilingual Customer Service Specialist (Spanish)
- Fogelsville, PA (19 miles from Lansford, PA)
- 12 days ago
- Fogelsville, PA (19 miles from Lansford, PA)
- 12 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Blakeslee, PA (24 miles from Lansford, PA)
- 12 days ago
- Blakeslee, PA (24 miles from Lansford, PA)
- 12 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Customer Service Rep(04737) - S Mountain Blvd #2 Mountain Top
- Mountain Top, PA (20 miles from Lansford, PA)
- 13 days ago
- Mountain Top, PA (20 miles from Lansford, PA)
- 13 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
- Hamburg, PA (19 miles from Lansford, PA)
- 17 days ago
- Hamburg, PA (19 miles from Lansford, PA)
- 17 days ago
Description Job Description: Customer service Reports to: Office Manager Job Purpose: To provide customers with product and service information in a friendly and knowledgeable manner. Conflict...
Demographic Data for Lansford, PA
Moving to Lansford, PA? Find some basic demographic data about Lansford, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lansford, PA
Highest Education Level
Customer Service Representatives in Lansford, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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