Customer Service Representative Jobs in Kinzers, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(04780) - 519B Leman Ave
- Millersville, PA (17 miles from Kinzers, PA)
- 3 hours ago
- Millersville, PA (17 miles from Kinzers, PA)
- 3 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(09150) - Donegal Square #205 2101 Strickler Road
- Manheim, PA (23 miles from Kinzers, PA)
- 3 hours ago
- Manheim, PA (23 miles from Kinzers, PA)
- 3 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Lancaster, PA (15 miles from Kinzers, PA)
- 5 hours ago
- Lancaster, PA (15 miles from Kinzers, PA)
- 5 hours ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Specialist- Abbeyville Family Medicine (Full Time/Day & Evening Shift)
- Lancaster, PA (15 miles from Kinzers, PA)
- 5 hours ago
- Lancaster, PA (15 miles from Kinzers, PA)
- 5 hours ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Specialist- Holistic Therapy (Part Time/Day & Evening Shift)
- Lancaster, PA (15 miles from Kinzers, PA)
- 5 hours ago
- Lancaster, PA (15 miles from Kinzers, PA)
- 5 hours ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Bilingual Customer Service Specialist (Spanish)
- West Chester, PA (22 miles from Kinzers, PA)
- 5 hours ago
- West Chester, PA (22 miles from Kinzers, PA)
- 5 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist (Spanish)
- West Chester, PA (22 miles from Kinzers, PA)
- 11 hours ago
- West Chester, PA (22 miles from Kinzers, PA)
- 11 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- West Chester, PA (22 miles from Kinzers, PA)
- 14 hours ago
- West Chester, PA (22 miles from Kinzers, PA)
- 14 hours ago
Location: Glen Mills, PA Worksite Arrangement: In-office Schedule: 8am-5pm ET, M-F Salary: $50,000 annually + quarterly merit bonus opportunity Start date: ASAP Comprehensive Benefits including :...
Customer Service Rep(04739) - 840 W. Main St
- New Holland, PA (7 miles from Kinzers, PA)
- 22 hours ago
- New Holland, PA (7 miles from Kinzers, PA)
- 22 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative I
- Paradise, PA (3 miles from Kinzers, PA)
- 1 day ago
- Paradise, PA (3 miles from Kinzers, PA)
- 1 day ago
Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....
ED Customer Service Specialist (Part Time/Day Shift)
- Lancaster, PA (15 miles from Kinzers, PA)
- 1 day ago
- Lancaster, PA (15 miles from Kinzers, PA)
- 1 day ago
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine....
Customer Service Rep(04878)2422 Willow Street Pike
- Lancaster, PA (15 miles from Kinzers, PA)
- 1 day ago
- Lancaster, PA (15 miles from Kinzers, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(04771) - 241 E Gay St
- West Chester, PA (22 miles from Kinzers, PA)
- 2 days ago
- West Chester, PA (22 miles from Kinzers, PA)
- 2 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04847) - 1 West Penn Ave.
- Robesonia, PA (24 miles from Kinzers, PA)
- 2 days ago
- Robesonia, PA (24 miles from Kinzers, PA)
- 2 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(09057) - 575 W. Uwchlan Ave
- Exton, PA (21 miles from Kinzers, PA)
- 2 days ago
- Exton, PA (21 miles from Kinzers, PA)
- 2 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Demographic Data for Kinzers, PA
Moving to Kinzers, PA? Find some basic demographic data about Kinzers, PA below.
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Salary for Customer Service Representative Jobs in Kinzers, PA
Highest Education Level
Customer Service Representatives in Kinzers, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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