Customer Service Representative Jobs in Jim Thorpe, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
ULINE- Customer Service Representative
- Wescosville, PA (24 miles from Jim Thorpe, PA)
- 2 days ago
- Wescosville, PA (24 miles from Jim Thorpe, PA)
- 2 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
Customer Service Representative
- Whitehall, PA (21 miles from Jim Thorpe, PA)
- 3 days ago
- Whitehall, PA (21 miles from Jim Thorpe, PA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Bilingual
- Slatington, PA (13 miles from Jim Thorpe, PA)
- 4 days ago
- Slatington, PA (13 miles from Jim Thorpe, PA)
- 4 days ago
Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...
Bilingual Customer Service Specialist (Spanish)
- Fogelsville, PA (22 miles from Jim Thorpe, PA)
- 6 days ago
- Fogelsville, PA (22 miles from Jim Thorpe, PA)
- 6 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Blakeslee, PA (13 miles from Jim Thorpe, PA)
- 6 days ago
- Blakeslee, PA (13 miles from Jim Thorpe, PA)
- 6 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Retail Store Specialist (Customer Service/ Merchandising) - Part time
- Wilkes Barre, PA (24 miles from Jim Thorpe, PA)
- 7 days ago
- Wilkes Barre, PA (24 miles from Jim Thorpe, PA)
- 7 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $13.00-$14.25 an hour and...
Customer Service Rep(04737) - S Mountain Blvd #2 Mountain Top
- Mountain Top, PA (18 miles from Jim Thorpe, PA)
- 7 days ago
- Mountain Top, PA (18 miles from Jim Thorpe, PA)
- 7 days ago
Company Description Job Description We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has...
Senior Customer Service Representative, Floating
- Stroudsburg, PA (21 miles from Jim Thorpe, PA)
- 11 days ago
- Stroudsburg, PA (21 miles from Jim Thorpe, PA)
- 11 days ago
Performs various clerical and administrative functions related to opening customer accounts. Explain banking services available to prospective customers and assist them in preparing forms. Ensure...
- Whitehall, PA (21 miles from Jim Thorpe, PA)
- 11 days ago
- Whitehall, PA (21 miles from Jim Thorpe, PA)
- 11 days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative
- Slatington, PA (13 miles from Jim Thorpe, PA)
- 11 days ago
- Slatington, PA (13 miles from Jim Thorpe, PA)
- 11 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
Customer Service Rep(09056) - Fogelsville
- Fogelsville, PA (22 miles from Jim Thorpe, PA)
- 13 days ago
- Fogelsville, PA (22 miles from Jim Thorpe, PA)
- 13 days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
- Hazle Township, PA (13 miles from Jim Thorpe, PA)
- 18 days ago
- Hazle Township, PA (13 miles from Jim Thorpe, PA)
- 18 days ago
Customer Care Representative 3.0 3.0 out of 5 stars Hazle Township, PA Position: Customer Care Representative Schedule: Monday to Thursday | 8:00 AM - 4:30 PM Pay Rate: $23-$25/hour - based on...
Mgr., HRBP - Customer Service & Logistics
- Wilkes Barre, PA (24 miles from Jim Thorpe, PA)
- 18 days ago
- Wilkes Barre, PA (24 miles from Jim Thorpe, PA)
- 18 days ago
Job Description Are You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking. Make It Possible. Our employees are key ingredients to our success, and...
Insurance Customer Service Representative
- Wilkes Barre, PA (24 miles from Jim Thorpe, PA)
- 18 days ago
- Wilkes Barre, PA (24 miles from Jim Thorpe, PA)
- 18 days ago
As experts in protecting what matters most to businesses and individuals, were looking to bring on our next Account Coordinator to support our Commercial Lines department and deliver exceptional...
- Tamaqua, PA (16 miles from Jim Thorpe, PA)
- 19 days ago
- Tamaqua, PA (16 miles from Jim Thorpe, PA)
- 19 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Demographic Data for Jim Thorpe, PA
Moving to Jim Thorpe, PA? Find some basic demographic data about Jim Thorpe, PA below.
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Salary for Customer Service Representative Jobs in Jim Thorpe, PA
Highest Education Level
Customer Service Representatives in Jim Thorpe, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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